Head of People & Culture - HQ (BARCELONA)

As our Head of People youll take ownership of the full People function in a fast-scaling high-impact company that puts product pace and people at the center of everything we do. Youll balance strategic leadership with hands-on execution building robust processes supporting our store teams and shaping a culture that grows stronger as we grow faster.

Some of your main responsibilities will be:

• Take a hands-on approach staying close to the store managers and understanding the day-to-day of the businesshigh-quality burgers made by excellent people.
• Design and lead a focused hiring strategy to attract top-tier Store Managers with clear qualifiers and disqualifiers deep market knowledge and a sharp eye for retail talent that fits VICIOs culture and performance standards.
• Work closely with the CCO and actively participate in strategic committees to shape the future of the company.
• Lead the definition and execution of the People Strategic Plan ensuring alignment with the companys vision and rapid expansion.
• Oversee and structure all HR operational pillars: contracts scheduling time tracking onboarding/offboarding career paths internal mobility conflict resolution and moreensuring smooth and compliant operations across all locations.
• Design and implement standardized HR protocols and labor policies (e.g. vacation schemes dismissal procedures organizational change frameworks).
• Integrate and scale HRIS platforms and ATS tools automate workflows and ensure accurate HR data and reporting (weekly monthly yearly CEO-level).
• Ensure the organizations full compliance with labor regulations health & safety standards (PRL) equality and diversity plans and internal audit readiness.
• Lead the HRBPs and L&T (Learning & Training) teams to build a strong foundation for recruiting onboarding and employee development.
• Collaborate with legal advisors on all matters related to labor law conflict management litigation union relations (RLT) and ethical channels.
• Guide the implementation of structured career development frameworks including promotion protocols evaluation systems and recognition programstailored to both HQ and store-level teams.
• Define compensation policies and lead C&B initiatives: benchmarking equity reviews bonuses employee benefits (well-being flexibility family financial workplace).
• Develop and maintain strong relationships with Senior Area Managers (Sr. AMs) and Store Managers (SMs) to align people strategy with operational excellence.
• Shape the employee experience and internal culture launching initiatives that promote VICIOs values positive work climate and internal communications across departments.
• Balance strategic thinking and executionyoull zoom out to design processes and structures and zoom in to deep dive into problems and make things happen.
  

Profile needed:

• 38 years of experience in fast-paced high-impact environments (e.g. startups consultancies investment banking e-commerce or food chains).
• A strong passion for being close to the people behind the productespecially kitchen and operations staffand improving their experience.
• A proven track record in leading cross-functional teams including recruitment training legal operations and compensation.
• Experience managing high-volume hiring and onboarding especially for blue-collar roles and scaling HR processes in a structured way.
• A solid understanding of HR software (e.g. Factorial Personio Bizneo) and ATS platforms to streamline and automate recruitment and employee lifecycle management.
• Extensive knowledge of labor law health & safety (PRL) union relationships and workplace complianceespecially in Spain.
• Strong stakeholder management skillsyoure comfortable working with senior leadership lawyers and operations teams to align HR initiatives with business priorities.
• A data-driven mindset: you base your decisions on evidence and KPIs while staying pragmatic and business-oriented.
• High personal standards and a focus on excellence execution and continuous improvement for yourself and your team.
• Energy ambition and a builder mentalityyoure proactive resourceful and constantly thinking about how to make things better.
• Language skills:

• Spanish Native (C2)
• English Advanced (B2/C1)
• Catalan a plus