VP of Community Living
VP of Community Living
Posted on :
27-05-2025
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1 Vacancy
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Job Description
VP of Community Living
Department:Residential Services
Department:Residential Services
Status: Full-time
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Vice President of Community Living provides executive leadership and strategic oversight for all
Community Integrated Living Arrangement (CILA) and Intermittent CILA (ICILA) programs in Illinois. This
position oversees Community Living Administrators who manage day-to-day operations of residential
services and service coordination through frontline staff. The Vice President ensures high-quality person-
centered and compliant services grounded in the principles of the Council on Quality and Leadership (CQL)
with a strong emphasis on individual rights personal outcomes and full community integration.
Responsibilities
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Vice President of Community Living provides executive leadership and strategic oversight for all
Community Integrated Living Arrangement (CILA) and Intermittent CILA (ICILA) programs in Illinois. This
position oversees Community Living Administrators who manage day-to-day operations of residential
services and service coordination through frontline staff. The Vice President ensures high-quality person-
centered and compliant services grounded in the principles of the Council on Quality and Leadership (CQL)
with a strong emphasis on individual rights personal outcomes and full community integration.
Responsibilities
Treats consumers with dignity and respect while providing them with the support needed to become as independent as possible.
Provide strategic leadership and oversight to Community Living Administrators who supervise House
Managers and Service Coordinators across multiple residential programs.
Ensure all services reflect the values and standards of CQL including the Personal Outcome
Measures (POMs) with a focus on enhancing quality of life and individual choice.
Design implement and evaluate systems to ensure the delivery of person-centered supports that
promote independence self-direction and natural community inclusion.
Oversee service coordination efforts to ensure that individual plans are well-developed timely holistic
and effectively implemented.
Monitor and evaluate program performance through data-driven quality assurance processes including
outcome tracking internal audits and external compliance reviews.
Lead and support initiatives to maintain accreditation licensing compliance and alignment with IDHS
regulatory requirements across all CILA/ICILA programs.
Ensure all residential environments meet health safety licensing and affordable housing standards in
collaboration with property and maintenance teams.
Collaborate with senior leadership interdisciplinary teams and external stakeholders to build a
cohesive and integrated service delivery system.
Develop and manage budgets for the Community Living division monitor financial performance and
ensure alignment with organizational goals and fiscal accountability.
Mentor and develop leadership capacity within the Community Living Administrators and other mid-
level leaders.
Foster a high-performing and mission-driven culture that values accountability staff development and
excellence in service.
Serve as the organizational leader in matters related to residential services contributing to long-term
planning innovation and systemic improvement.
Represent the organization during IDHS site visits audits CQL accreditation activities and other
external evaluations.
Perform other executive-level responsibilities as assigned.
Provide strategic leadership and oversight to Community Living Administrators who supervise House
Managers and Service Coordinators across multiple residential programs.
Ensure all services reflect the values and standards of CQL including the Personal Outcome
Measures (POMs) with a focus on enhancing quality of life and individual choice.
Design implement and evaluate systems to ensure the delivery of person-centered supports that
promote independence self-direction and natural community inclusion.
Oversee service coordination efforts to ensure that individual plans are well-developed timely holistic
and effectively implemented.
Monitor and evaluate program performance through data-driven quality assurance processes including
outcome tracking internal audits and external compliance reviews.
Lead and support initiatives to maintain accreditation licensing compliance and alignment with IDHS
regulatory requirements across all CILA/ICILA programs.
Ensure all residential environments meet health safety licensing and affordable housing standards in
collaboration with property and maintenance teams.
Collaborate with senior leadership interdisciplinary teams and external stakeholders to build a
cohesive and integrated service delivery system.
Develop and manage budgets for the Community Living division monitor financial performance and
ensure alignment with organizational goals and fiscal accountability.
Mentor and develop leadership capacity within the Community Living Administrators and other mid-
level leaders.
Foster a high-performing and mission-driven culture that values accountability staff development and
excellence in service.
Serve as the organizational leader in matters related to residential services contributing to long-term
planning innovation and systemic improvement.
Represent the organization during IDHS site visits audits CQL accreditation activities and other
external evaluations.
Perform other executive-level responsibilities as assigned.
Qualifications
Bachelors Degree Preferred.
Minimum of five (5) years of senior-level leadership experience in human services including oversight
of residential services and supervisory responsibility over multiple sites or teams.
At least two (2) years of direct experience supporting individuals with intellectual and developmental
disabilities in a community-based setting.
Strong analytical project management and decision-making skills.
Excellent communication presentation and leadership abilities.
Strong knowledge of IDHS regulations related to CILA and ICILA programs as well as Rule 116.
Experience with service coordination and person-centered planning processes at a systems level.
Proven experience with budget development staff leadership regulatory compliance and quality
assurance.
CPR certification through American Red Cross (or ability to obtain).
Valid drivers license and current proof of insurance with a good driving report.
Excellent computer proficiency using a variety of software and web-based applications.
Strong organizational communication and leadership skills with the ability to lead through influence
and collaboration.
Minimum of five (5) years of senior-level leadership experience in human services including oversight
of residential services and supervisory responsibility over multiple sites or teams.
At least two (2) years of direct experience supporting individuals with intellectual and developmental
disabilities in a community-based setting.
Strong analytical project management and decision-making skills.
Excellent communication presentation and leadership abilities.
Strong knowledge of IDHS regulations related to CILA and ICILA programs as well as Rule 116.
Experience with service coordination and person-centered planning processes at a systems level.
Proven experience with budget development staff leadership regulatory compliance and quality
assurance.
CPR certification through American Red Cross (or ability to obtain).
Valid drivers license and current proof of insurance with a good driving report.
Excellent computer proficiency using a variety of software and web-based applications.
Strong organizational communication and leadership skills with the ability to lead through influence
and collaboration.
Benefits
- Generous paid time off
- 13 Paid holidays
- Medical/Dental/Vision Insurance Plans
- Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
- Employee Assistance Program
- 403(b) with company match
- Tuition assistance
- Eligibility for Public Service Loan Forgiveness
- Ongoing training and development opportunities
Health Safety and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Required Experience:
Exec
Employment Type
Full Time
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