We are looking for an Assistant Manager for our new Seattle store location! We are looking for someone who is available full time available to work on weekends and has a passion for menswear.
Company Description
Taylor Stitch is a mens lifestyle company headquartered in San Francisco CA. We design and sell timeless high-quality and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean organized and shoppable atmosphere for every customer.
Our Values
- Operate with Integrity
- Customers First
- Shopkeeper Mentality
- 1% Better Everyday
- Our product is Responsibly Built for the Long Haul
Job Description
The Taylor Stitch Assistant Manager is an integral part of the success of our brick & mortar locations. In this position you will not only represent the Company and its values to customers on a daily basis but grow and develop as a manager alongside our growing company as well. Our stores are exciting hubs located in vibrant neighborhoods where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. Responsibilities:
Sales and Customer Service
- Actively greet and engage with every customer
- Offer customers polite and supportive guidance on style and fit
- Learn and incorporate extensive product knowledge into customer interactions highlighting the unique features and benefits of our products
- Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
- Handle returns exchanges repairs alterations and customer concerns with care and understanding
Operations
- Meticulously maintain a clean well-merchandised store and stockroom
- Assist in maintaining accurate inventory in your store on a daily basis
- Assist in the management of clothing alterations
- Maintain an exceptionally well-merchandised store that is dynamic and engaging
- Maintain inventory of the store by ordering stock replenishment from our warehouse
- Delegate tasks and offer feedback to any employees under your purview
- Count in/out register on a daily basis.
Qualifications
General Requirements
- Previous retail or sales experience desired
- Excellent sales and customer service skills
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Self-motivated proactive and positive demeanor
- Ability to work effectively with a team
- Ability to work weekends
Physical Requirements
- Ability to stand for up to 8 hours
- Ability to walk up and down staircases carrying boxes product and other store related items
- Ability to regularly perform store cleaning and maintenance
- Ability to safely lift boxes up to 30lbs
- Comfort using ladders
Compensation:
$22/hour plus commission
Required Experience:
Manager