Product Consultant
Product Consultant
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$ 110520 - 165840
1 Vacancy
Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Caterpillars Construction Industries Services Division (CISD) is hiring a Product Consultant! In this role you will combine your technical product knowledge and project management skills to serve as the person responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue growth through improvement of existing prioritized service events (PSEs). Assignments/projects are complex and strategic in nature with global responsibility.
What Youll Do
Analyze and interpret data and initiate appropriate action that will drive additional parts and service sales.
Partner with the Global Aftermarket Sales teams to conduct product performance studies to understand the performance of existing prioritized service events and lead improvement projects that will develop growth opportunities.
Create improvement plans with partners and track progress on execution
Verbal and written communication within broader Parts & Service organization.
Segmenting targeting and positioning sales opportunities to gain market share.
Collection of Voice of Dealer (VOD) and development of Critical Customer Requirements (CCR).
Definition and differentiation of enhancement to existing PSEs including functional technical specifications and product data requirements.
Understand and be able to explain projected value of each lead for prioritization and business growth estimates.
Work with digital partners to ensure understanding of the proposed solution and communicate status of digital developments with stakeholders.
Individuals in this position must understand and keep current on:
Customer market to understand how and why parts are purchased maintenance practices and when/why repair and rebuild decisions are made.
Dealer sales and service operations efficiency improvement opportunities with Condition Monitoring insights.
What You Have (Core Skills)
Decision Making & Critical Thinking: Ability to analyze data draw conclusions and recommend next steps
Customer Focus: Basic project management skills used for initiating developing and delivering programs to market
Products & Services: Knowledge of dealer operations / capabilities and the aftermarket business
Technical Excellence: Proficient utilizing Microsoft Suite (Outlook Teams Excel Power Point)
Effective Communications: Strong communication presentation and training skills
Top Candidates Will Also Have
Prior experience in sales and/or marketing roles with construction equipment
Prior engineering experience or technical work on heavy equipment
Ability to drive efficiency into work processes and procedures
Demonstrated ability to manage multiple stakeholders with varying needs
Relationship management skills to build strong relationships with various stakeholders
Value selling skills in influencing to persuade others regarding new customer focus strategies innovative business models and expanded distribution methods
Problem solving skills
Desire to continuously learn
Additional Details
Work location: Peoria IL or Cary NC
Relocation assistance is NOT available for this role
Caterpillar requires 5 days per week in office
Summary Pay Range:
$110520.00 - $165840.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:May 21 2025 - June 3 2025Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities.
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Required Experience:
Contract
Employment Type
Full-Time
