Customer Service Administrator Salary: 12.82 per hour
Location: Tamworth Office Based
Hours: Monday to Friday 8:30am 5:00pm (37.5 hours per week)
Contract: Ongoing Temporary (Potential to go Permanent)
Start Date: ASAP
We are currently recruiting for a Customer Service Administrator to join a busy and fast-paced team on an ongoing temporary basis with the potential to become permanent for the right candidate. This is a fantastic opportunity for someone with excellent communication skills and a proactive attitude who thrives in a dynamic environment.
Key Responsibilities:
Answering incoming calls and handling customer queries professionally and efficiently
Updating internal systems with accurate and timely information
Providing regular updates to customers regarding their queries and claims
Managing customer queries from start to finish ensuring a high level of service
Assisting with claims queries and escalating issues where necessary
Ideal Candidate:
Must be able to work in a fast-paced environment
Strong communication and organisational skills
Previous office-based experience is highly desirable
Confident reliable and able to pick up systems quickly
A team player with a customer-focused approach
Job Reference: EN855
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