INTERN IT APPLICATIONS (m/f/d)
INTERN IT APPLICATIONS (m/f/d)
Posted on :
27-05-2025
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1 Vacancy
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Job Description
MAIN RESPONSIBILITIES
As part of the IT Department we are seeking an intern to join our team in Munich. This is an international and dynamic team with a key role in IT Applications & CRM Systems.
Key Responsibilities:
Key Responsibilities:
- Dynamics Support: Provide daily support for Dynamics users addressing system issues as the first level of support within the EMEA local IT team.
- Issue Resolution: Collaborate with the Headquarters (HQ) IT team when higher-level technical assistance is required to resolve complex issues.
- User Training: Conduct training sessions for new employees to ensure effective use of Salesforce and other IT systems.
- Change Management: Assist with small to medium-sized change requests. Work alongside the IT Application Manager to perform basic business analysis define requirements based on business team feedback and coordinate development efforts with HQ. Support User Acceptance Testing (UAT) until changes are successfully implemented.
- AI Projects: Support in rolling out the HQ AI solutions to EMEA region.
LANGUAGES
- English (Mandarin is advantageous)
- Please submit your CV in English
LOCATION
- Munich (40 hours per week)
Your backpack is filled with
- Degree in Information Technology Data Science or a related IT field.
- Fundamental understanding of IT concepts data structures software development theories and software development lifecycle management.
- Previous experience with CRM systems such as Dynamics through internships or student jobs especially in multinational companies is advantageous.
- Skilled in Microsoft Word Excel and PowerPoint.
- Familiarity with reporting tools (Power BI SAP BW) and SQL is beneficial. Experience with SAP ERP systems is also a plus.
- Has interest in AI Applications and willing to learn.
CONTACT
Required Experience:
Intern
Employment Type
Full-Time
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