Service Quality Manager
Service Quality Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Candidate must be located within commuting distance ofNew York NYor be willing to relocate to the area. This position may require travel.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Qualifications :
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of InformationTechnologyexperience.
Preferred Qualifications:
At least 8 years of experience as a Service Quality Manager in Agile Delivery model
At least 8 years of experience in tracking service delivery status deliverables for large programs
Experience in status communication and weekly reporting
Ability to work in team in diverse/ multiple stakeholder environment
Experience in Financial Services domain
Analytical skills
Experience and desire to work in a Global delivery environment.
Estimated annual compensation range for candidate based in the below locations will be:
New York NY : 93713 to 134598
Washington DC:85746 to 132176
Rockville MD: 93713 to 132176
- Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits :-
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident Critical Illness Hospital Indemnity Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Extensive travel may be required as per client and project needs
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Manager
Employment Type
Full Time
