Client Service Associate
Client Service Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Client Service Associate to join our dynamic team. The ideal candidate will play a critical role in managing client relationships ensuring satisfaction and delivering top-tier support. This position is ideal for someone who thrives in a fast-paced environment and is committed to providing excellent service and operational efficiency.
Responsibilities
Serve as the primary point of contact for assigned clients
Resolve client inquiries promptly and professionally
Maintain accurate client records and documentation
Assist with onboarding new clients and explaining service processes
Collaborate with internal teams to ensure client needs are met efficiently
Monitor service delivery and proactively address potential issues
Prepare reports and provide insights to clients regarding service performance
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field
1-3 years of experience in client service account management or a similar role
Strong interpersonal and communication skills
High attention to detail and strong organizational abilities
Proficiency in Microsoft Office Suite and CRM tools
Ability to multitask and work effectively under pressure
Professional demeanor and customer-first attitude
Additional Information :
Benefits
Competitive salary ($68000 - $72000 per year)
Growth and advancement opportunities
Health dental and vision insurance
Paid time off and holidays
Professional development and training support
Collaborative and supportive work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
