Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a detail-oriented and reliable Customer Service Representative to join our team in New Orleans. In this role you will serve as the first point of contact for customers addressing inquiries resolving issues and ensuring a high level of customer satisfaction. If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment wed love to hear from you.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email
Provide accurate information about services products and policies
Resolve customer issues in a timely and professional manner
Maintain customer records and document interactions in the system
Escalate complex issues to the appropriate department
Work collaboratively with internal teams to improve customer experience
Stay up to date with product knowledge and company procedures
Qualifications :
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or a related field
Strong verbal and written communication skills
Ability to multitask prioritize and manage time effectively
Familiarity with basic computer systems and CRM software
Professional and courteous attitude with strong problem-solving abilities
Additional Information :
Benefits
Competitive annual salary ($36000 $47000)
Growth opportunities and internal advancement
Comprehensive training and ongoing support
Health dental and vision insurance options
Paid time off and holidays
Supportive team environment with a clear career path
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
