Aftermarket Motors Customer Service Technician III
Aftermarket Motors Customer Service Technician III
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SUMMARY
Aftermarket Technician has a working knowledge of product lines and will inspect aftermarket or returned motors. Aftermarket technicians will also perform the following duties.
Essential Duties and Responsibilities
To perform this job successfully an individual must be able to perform each of the following essential duties satisfactorily:
- Complete first level analysis and tear-down inspections on returned motors meeting the customers required timeline.
- Repair or refurbish motors if required.
- Troubleshoot and determine root cause/corrective action (RCCA).
- Work with QE and ME to implement desired corrective/preventive actions.
- Perform functions in Oracle look up BOM.
- Perform functions in Matrix Enter RMA data and analysis.
- Correlate data update daily and weekly RMA metrics.
- Position may require field service travel for up to one-week per visit.
- Apply knowledge from field returns to post pack audit process.
Education and Experience Requirements (THESE ARE YOUR CUT FACTORS)
The requirements listed below are representative of the knowledge skill and/or ability required to perform this job:
- Two-year degree
- Must have basic understanding and usage of mechanical gauging equipment and electrical test equipment
- Must be able to read and work to blueprints and work instructions
- Minimum two years experience in related field is required.
- Strong technical background is required to troubleshoot systems machinery test equipment.
- Use of judgment to plan perform and make decisions as to the failure mode of the product.
- Requires a high degree of accuracy and attention to detail.
- Must have good communication and computer skills. Must be able to communicate with a customer verbally and in writing.
- Must be self-directed and able to work well in a team environment.
Physical Demand and Work Environment:
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand walk and sit. The employee is occasionally required to climb or balance; stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a U.S. Person which includes U.S. citizens U.S. nationals U.S. permanent residents individuals granted asylum in the United States and refugees in the United States or who otherwise can qualify for a license that permits them to hold the position.
Benefits
- Medical Dental Vision and Prescription Drug Coverage
- Spending accounts (HSA Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools.
The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food & beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions Power Efficiency Solutions and Automation & Motion Control. Regal Rexnord has offices and manufacturing sales and service facilities worldwide. For more information including a copy of our Sustainability Report visit .
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex/gender sexual orientation gender identity pregnancy age ancestry national origin genetic information marital status citizenship status (unless required by the applicable law or government contract) disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds perspectives and skills. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or policy statement please email you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail
Required Experience:
IC
Employment Type
Full-Time
