Eligibility Benefits Specialist Supervisor (Bilingual & Non-Bilingual)
Eligibility Benefits Specialist Supervisor (Bilingual & Non-Bilingual)
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Job Description
- Providing Public Assistance and Employment Services to Solano County
The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.
THE POSITIONEligibility Benefits Specialist Supervisors plan organize direct and supervise the work of staff engaged in either:
- Determining the need for public assistance benefits managing an eligibility caseload and authorizing program benefits in accordance with established policies and procedures or
- Performing other eligibility focused duties including overpayment/recovery foster care or older/disabled client eligibility functions.
The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular limited-term or extra-help positions as vacancies occur or the need arises.
EDUCATION AND EXPERIENCE REQUIREMENTSExperience:
Broad and diverse experience in multiple public assistance benefits including:
Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II (Eligibility Worker II) or Employment Resources Specialist II (Employment and Training Worker II) in a California County Department of Social Services plus one year of lead or supervisory experience in any field;
OROne year of experience performing duties equivalent to an Eligibility Benefits Specialist III (Eligibility Worker III) or Employment Resources Specialist III (Employment and Training Worker III) in a California County Department of Social Services. If the III level experience does not include one year of lead or supervisory experience one year of lead or supervisory experience in any field in other work experience is required.
Education:
An Associates degree or completion of equivalent credit units from an accredited college or university is required preferablyin behavioral science business administration humanities public administration social science or a related field.
*A Bachelors degree from an accredited college or university in the above fields of study or a related field is preferred.
*A Bachelors degree in the above fields of study or a related field may be substituted for one year of the required experience except for the lead or supervisory experience.
SPECIAL REQUIREMENTS
Drivers License: Possession of a valid California Class C Drivers License may be required at the time of appointment. Loss of the Class C Drivers License is a cause for discipline. Individuals who do not meet this requirement due to physical disability will be considered for accommodation on a case-by-case basis.
Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team.
Travel: Independent travel may be required.
Child Abuse Reporting:Selectees for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting.
5/30/2025 - Application review deadline to submit application and required documents.
Based on the information provided in the application documents the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received the selection process may consist of an initial application screening a mandatory information meeting a supplemental questionnaire assessment a written and/or practical exam an oral board exam or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicants ability to advance in the process; as such responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process unless otherwise announced.
All potential new hires and employees considered for promotion to management confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224 hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLYApplications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts certificates DD-214 if applicable ADA Accommodation Request) must be submitted by the final filing deadline.
Previously submitted application materials (e.g. copies of diploma and/or transcripts etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.Any further questions can be directed to the Department of Human Resources at business hours are Monday-Friday 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
DOCUMENT SUBMITTAL REQUIREMENTSAn Associates Degree or higher is required for this position. All candidates must submit a copy of theircollege diploma(verifying the degree date earned and area of specialization) orofficial/unofficial transcripts(verifying the student institution date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcriptsby the final filing deadline will be disqualified from the recruitment.
PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.
How to Submit Your Documents
In addition to uploading attachments when applying online candidates may submit documents by fax to or by email to Be sure to include the recruitment title (Eligibility Benefits Specialist Supervisor) and the recruitment number () in your email or fax.
VETERANS PREFERENCE POINTS
To be eligible applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214 SHOWING DISCHARGE TYPE (GENERALLY COPY 4) MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veterans preference points will only be added to passing scores in competitive open examinations.
Americans with Disabilities Act
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service job related merit and ability to perform the job.
APPLICANTS WITH DISABILITIES:Qualified individuals with a disability who are able to perform the essential functions of the job with or without reasonable accommodation and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the Selection Process) must complete the following Request for Testing Accommodation by Applicants with Disabilities Form.
This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.
Required Experience:
Manager
Employment Type
Full-Time
