PPMIII - Mobility Services Fleet Maintenance Program Manager
PPMIII - Mobility Services Fleet Maintenance Program Manager
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Job Description
Summary
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Metro Transits Contracted Services Section is hiring a Project & Program Manager III positionto support Fleet Maintenance & Readiness for the Community Access Transportation (CAT) and Dial-A-Ride-Transit (DART) services within Mobility Services.
PPMIII Position:
This fleet governance position will work with service program managers as well as the Mobility Services fleet Chief and Community Transportation Services Chief to ensure proper fleet maintenance and readiness for Mobility Services fleets primarily CAT and DART.
CAT focuses on providing flexible mobility options for underserved populations that include older adults people with disabilities and low-income populations. DART which is currently operated by a vendor (Hopelink) provides Trailhead Direct the Water Taxi shuttle and deviated-fixed-route service. Vehicle types range from 7/8-passenger sedans to 22-35 lift-equipped or ramped accessible vehicles.
The position is expected to provide project and program management to support fleet lifecycle and vehicle procurement planning help ensure program vehicles are ready for service within their useful life benchmark and operating in a state-of-good-repair. Contract performance monitoring & management related to fleet readiness and maintenance for over 25 community agencies to ensure driver requirements and vehicle use complies with their agreement will be central to the position as well. The incumbent is responsible for supporting programs and fleets focused on transportation alternatives and helping to expand mobility options beyond fixed route bus and paratransit services. The ideal candidates for the position will also have excellent communication skills be able to work autonomously and able to deliver multiple priorities and efforts at a high level.
This recruitment will fill one(1)Project/Program Manager IIIposition.Additionally an eligibility pool may be created to fill future vacancies within the Contracted Services Section. The eligibility pool will remain active for 12 monthsfrom the posting date and may be used at the discretion of the hiring authority to fill similar positions as they become available.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work. Primary job duties as a Contracted Services Project/Program Manager III:
- Vehicle maintenance service quality inspections (1-2 times a year)
- Maintain fleet data in fleet tracking system(s)
- Fleet Inventory Reports for Metro and FTA
- Fleet rotation plan (to ensure mileage accumulation are adequate)
- Fleet replacement and procurement planning support (which includes working with agencies to right size vehicles as some may choose smaller or non-lift equipped vehicles)
- Work with agencies to ensure maintenance needs are being met
- Monitor maintenance provider service to ensure contract compliance
- Coordinate monitoring driver requirement for CAT agency partners to ensure contract compliance
- Inspect new vehicles received before placed into service
- Inspect old vehicles returned to make sure they are returned in good repair (not including minor wear/tear)
- Provide data and reports to assist project and program teams program managers and fleet Chief with fleet evaluation and planning
- Monitor CAT Maintenance billing for accuracy (verify labor hours overcharges repeat/redundant work etc.) and approve repairs over $1k
- Provide fleet analysis and recommendations for improving programs
- Evaluate and manage fleet related aspects of agreements/contracts with applicable external agencies jurisdictions and/or contractors
- Coordinate with internal and external stakeholders on fleet related activities and interact with contractors as needed
- Lead attend participate and/or contribute to intra-agency work teams core planning team implementation team(s) individual project teams and committees as appropriate to include preparing content materials and information graphics for program briefings and updates as needed
- Assist with short and long-range planning analysis and program evaluation activities on fleet related programs and projects
- Represent Metro or Section in a wide range of settingsincluding advisory groups technical advisory committees project meetings and professional conferences and webinars
- Work collaboratively with a diverse group of individuals from a variety of different positions and backgrounds;adept at finding win-win solutions ability to align self-goals with the agencys goals.
- Demonstrate a commitment to equity social justice and sustainability
- Perform other duties as assigned
Experience Qualifications Knowledge Skills
We are looking for candidates that meet the following minimum qualifications:
Bachelors Degree in Transportation Management Logistics Planning (Land Use Urban Regional Transportation Environmental) Business Public Administration Economics Technology or related field and work experience in fleet or transportation management shared mobility demand management ORany equivalent combination of experience and education which provides the applicant with the skills knowledge and abilities required to perform the work including the following:
- Demonstrated knowledge and experience n transportation / fleet focused project and program management implementation and analysis
- Demonstrated knowledge and experience with vehicle maintenance repair procedures and industry regulations
- Demonstrated project management experience managing intra- and inter-agency project teams working independently and managing numerous complex projects simultaneously
- Demonstrated comfort managing multiple projects in a fast-paced environment
- Demonstrated leadership capabilities to initiate and manage new projects concepts and partnerships
- Demonstrated experience with contract/agreement monitoring and oversight
- Ability to effectively conduct analysis and present findings to decision-makers
- Excellent writing skills showing ability to effectively develop options analysis and recommends; and translate and interpret quantitative and technical information to non-technical audiences
- Strong presentation skills including a proven ability to create and give dynamic presentations through excellent verbal written communication and presentation skills
- Experience working collaboratively and successfully with a diverse group of individuals from a variety of different positions and backgrounds including various level of local governments and the public
- Excellent interpersonal and communication skills
- Understanding of governmental workings; political savviness
- Expertise with MS Office (Teams SharePoint Outlook Excel Word etc.)
- Experience with databases for reporting and analysis
- Experience working and interacting with the public; strong customer service skills.
Desired qualifications (not required to apply)
- Transit agency experience in any of the following programs: Paratransit Community Access Transportation DART and/or Vanpool/Vanshare programs
- Demonstrated knowledge and experience with a wide range of alternative travel options and concepts including such things as community-based shuttles and vans ridesharing and demand response technologies/programs transportation network companies and bicycle and pedestrian connectivity.
- Familiarity with planning and loss control principles for a large fleet with non-commercial drivers.
- King CountyMetro work experience.
- Customer service/interaction experience
- Knowledge and/or experience with non-profits or community agencies
- Knowledge and experience managing fleet maintenance
- Experience using fleet management software computerized maintenance management system (CMMS) and/or telematics systems.
Licensing Certification and Other Requirements:
- Valid Washington State Drivers License by date of hire.
- Ability to drive in multiple locations around the region.
- Ability to move objects up to 40 pounds into and out of a vehicle.
- Ability to occasionally work on weekends and after-hours as needed.
- Industry standard certifications in asset fleet or logistics management.
Supplemental Information
Application & Selection Process
Submit an online employment application online at answer the supplemental questions attach a resume and a cover letter. Your cover letter should demonstrate how you meet or exceed the requirements for the position you are applying for.Selection Process
All the application materials will be screened for qualifications competitiveness completeness and communication skills. The most competitive candidates may be invited to participate in one or more interviews and/or a writing/skills test.
NOTE: Please answer ALL questions in the online employment application itself with each of your jobs during the last 10 years listed (listing each position for each employer separately) duties explained reasons for leaving etc.
Applications that are not complete or do not include the required materials may be rejected as incomplete and not advanced in the process. Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at: Schedule
Contracted Services positions have a work week that is 40 hours Monday through Friday. In addition some of the work associated with these positions may be performed remotely. These positions are subject to the provisions of the Fair Labor Standards Act and therefore are not eligible for overtime pay. Work outside normal business hours may be required occasionally.UnionRepresentation/JobCode/Grade
PROTEC17/Jobcode243303/Grade63
Work Location
The primary location of the position is at the King Street Center offices 201 S. Jackson St. Seattle WA 98104.
Temporary Telecommuting Requirement
The work associated with this position will be performed through a combination of teleworking and working in the office. Employees in this classification will work in the office approximately 1-2 days per week in the future. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Who May Apply
This position is open to the general public and all King County employees.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Manal Tirhi
Forbesrecently namedKing Countyas one ofWashingtonStates best employers. Together with leadership and our employees were changing thewaygovernmentdeliversserviceandwinningnationalrecognitionasa model ofexcellence. Are you ready to make a difference Come join the team dedicatedtoservingoneofthenationsbestplacestolivework and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in ourregion; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way and we are responsible of color immigrants refugees women LGBTQ people living with disabilities and veterans.
KingCountyisanEqualEmploymentOpportunity(EEO)Employer.
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Required Experience:
Manager
Employment Type
Full-Time
