drjobs Associate Consultant

Associate Consultant

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
JD Attached (1.) To validate analyses (eg. Root Cause Analysis Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administrators/team members preparing SOPs maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment facilitating effective communication and presentation to key business stakeholders as & when required. (5.) To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA


Required Experience:

IC

Employment Type

Full Time

Company Industry

About Company

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