IT System Administrator (Remote)

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Since its inception the University of Arkansas System has developed a tradition of excellence that includes the states 1871 flagship land-grant research university; Arkansass premier institution for medical education treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; five community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.

The UA System provides communities in Arkansas with access to academic and professional opportunities develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 60000 students employs over 17000 employees and has a total budget of over $2 billion. An intrinsic part of the texture and fabric of Arkansas the UA System is a driving force in the states economic educational and cultural advancement.

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Summary of Job Duties:

Qualifications:

Minimum Qualifications:

• The educational equivalent of Bachelors degree from an accredited institution of higher education
• At least three years of related experience

Preferred Qualifications:

• Experience administering Microsoft Azure Microsoft 365 and Microsoft Entra ID environments.
• Experience supporting Workday ERP and SnapLogic or similar Software as a Service (SaaS) Platform as a Service (PaaS) and Integration Platform as a Service (iPaaS).
• Industry certifications such as Microsoft Certified: Azure Administrator Microsoft Entra ID Certified VMware VCP or CompTIA Server.
• Experience working in higher education multi-campus or decentralized IT environments.

Knowledge Skills & Abilities:

• Knowledge of University of Arkansas System (UASYS) information technology systems initiatives capabilities and organizations
• Advanced knowledge of cloud services server administration identity and access management and secure networking.
• Strong problem-solving skills with the ability to diagnose and resolve complex infrastructure issues.
• Understanding cybersecurity best practices and regulatory compliance requirements.
• Strong communication skills for working remotely with diverse distributed teams.
• Excellent documentation and technical writing abilities.
• Ability to manage multiple projects and prioritize tasks in a dynamic remote work environment.
• Commitment to continuous improvement customer service and supporting academic excellence across a university system.
• Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
• Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

Additional Information:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

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Benefits Eligible: