Reverse Mortgage Loan Officer

Job Description

At WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportunities and more. We are the regions locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates who make a difference every day for the people businesses and Communities we serve. We Stand For Service is more than part of our name its our mission and our purpose.

The Reverse Mortgage Loan Officer will market and originate reverse mortgage loans many of which involve servicing homeowners and participating in related business development activities. The incumbent will solicit reverse mortgages through contacts with WSFS Banks Retail and Branch Associates and other external contacts such as Realtors and Business Organizations and seek opportunities to present the Reverse Mortgage programs to individuals as well as professional organizations.

Job Responsibilities:

• Provide service to customers and prospective customers seeking loans by interviewing applicants to acquire information and determine if the loan is suitable.
• Obtain and analyze pertinent financial and property data and compile specific loan scenarios.
• Explain the costs pay-out options and features of all products.
• Assist in schedule counseling appointments.
• Obtain necessary signatures on all documents and obtain necessary documents from borrowers.
• Ensure the customer understands the loan process from application through closing.
• Follow current loans to ensure conformity with terms and meeting customer expectations as well as attend all loan closings when schedule permits.
• Stay informed of trends and developments in the local real estate market as well as the changing rules and regulations pertaining to both private and government-insured reverse mortgages.

Minimum Qualifications:

• Must have a bachelors degree or equivalent work experience.
• Must have at least 3 years of sales and customer service experience.
• Must be proficient with all Reverse Mortgage software programs provided by Wholesale partners.
• Must be willing and able to travel to assigned branch locations customers homes and business to perform presentations when requested.
• Must be self-motivated and able to work with minimal to no supervision.
• Must be able to multi-task and be detail oriented.
• Must have excellent written and oral communication skills and excellent listening and presentation skills.
• Must possess superior problem-solving abilities.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.