drjobs Team Manager - Reprography

Team Manager - Reprography

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1 Vacancy
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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Supervises the day-to-day activities of a team of customer service advisers in a customer service operation.

Job title:

Team Manager - Reprography

Job Description:

Knowledge and experience in a similar setup managing 15 or more FTEs. Understanding of the e-commerce world and how retail web operation functions. To deliver business results through effective and efficient management of team members. Individual will be required to review & enhance team performance through continuous improvement of operational staff in areas such as process & skills eventually leading to high employee and client satisfaction.

Skills & Knowledge

  • Should have good Adobe Photoshop knowledge.
  • Proficiency with computers specially MS excel and PowerPoint
  • Strong communication skills
  • Knowledge of online retail or working in an online retail environment (Preferred)
  • Excellent data management and reporting skills
  • Focus on self and team performance
  • Client and customer focus
  • Developing and leading others
  • To participate and lead project calls with onshore/offshore stake holders.
  • Strong analytical skills and data-driven thinking
  • Manage multiple stakeholders simultaneously

Incident Management

Location:

Pune

India

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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