Sr. Data Center Engineer

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

At Broadridge we strive to earn our clients confidence every day by delivering real business value through leading technology-driven solutions that set the standard for the financial services industry and beyond. We are a fintech company dedicated to empowering others to accomplish more fostering innovation and delivering excellence in all we do. Our mission is supported by our core values of client focus integrity collaboration and responsibility which guide us in creating an inclusive and welcoming environment for all associates.

Join Our Team

We are seeking a knowledgeable and experienced Advanced Systems Engineer - CICS Specialist to join our dynamic team. In this role you will support our thriving advanced CICS systems environment playing a crucial part in ensuring seamless operations and optimal performance. You will work closely with application development groups to leverage and exploit CICS features providing debugging assistance and technical guidance in transaction-based and web service-oriented architectures.

Responsibilities

• Configure and maintain CICS system software and make configuration changes across hundreds of CICS regions in production test and Q/A environments.
• Customize and maintain IBM and ISV software products running within or related to the CICS operating environment including monitoring and support products like CPSM Omegamon CICS exit code and productivity tools.
• Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments. Analyze traces dumps traps and logs collaborating with IBM ISV technical support and application development groups to resolve issues promptly.
• Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications monitoring and maintaining efficient use of all system resources to control costs.
• Code and maintain existing programs used to customize the Broadridge CICS experience utilizing Assembler PL/I and Rexx.
• Effectively utilize change incident and problem management tools in accordance with data center standards and practices actively participating in related meetings.

Qualifications

• Bachelors degree in Computer Science Information Technology or a related field or equivalent experience.
• At least 5-7 years of experience in supporting CICS environments within the insurance or mutual fund industry.
• Proficiency in programming languages such as Assembler PL/I and Rexx.
• Strong analytical skills for performance analysis and real-time problem determination in critical business environments.
• Expertise in using performance management tools and techniques to optimize system resources.
• Excellent communication skills with the ability to provide technical guidance and collaborate with development teams.
• Proficient in Microsoft Word Excel and PowerPoint.

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.