Associate, GCO, WFS-GCO
Associate, GCO, WFS-GCO
Posted on :
26-05-2025
Employer Active
1 Vacancy
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Job Description
This is an in-person role located in Tempe AZ.
Amazons Candidate Connection Services: The ACCS Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Amazon. ACCS Call Center associates are the key experts in getting candidates to their first day with Amazon they also remove technical barriers in the hiring process relieving local HR teams from providing applicant support standardize candidate messaging and collect actionable data on candidate issues. They will manage internal and external candidate referrals to ensure the best possible candidate experience at Amazon. Successful applicants will exhibit high levels of candidate obsession communication skills emotional intelligence discernibility organization and most importantly drive for action.
You will be responsible for inbound and outbound contact initiatives with candidates in our call center providing top-tier experience and resolving complex problems which are preventing candidates from advancing to their first day at Amazon. You will excel in quick turnaround times problem-solving skills eliminating barriers and most importantly successfully hiring Amazon employees.
Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 5am PST to 5pm PST and adjust during Daylights Savings.
Key job responsibilities
Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction
Interacting with candidates over email chat phone or SMS to handle escalations/referrals
Communicate effectively in both verbal/written form.
Participation in the continuous improvement of the overall hiring process
Manage and own daily tasks from start to finish
Perform administrative tasks as necessary
Additional tasks as needed per business needs
- High school or equivalent diploma
- Experience working with Windows Word Excel MyTime (Kronos) and PowerPoint
- Experience in administrative tasks such as data entry managing data driven report processes or processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazons Candidate Connection Services: The ACCS Call Center team is looking for talented associates that are eager to support our call center helping candidates get hired by Amazon. ACCS Call Center associates are the key experts in getting candidates to their first day with Amazon they also remove technical barriers in the hiring process relieving local HR teams from providing applicant support standardize candidate messaging and collect actionable data on candidate issues. They will manage internal and external candidate referrals to ensure the best possible candidate experience at Amazon. Successful applicants will exhibit high levels of candidate obsession communication skills emotional intelligence discernibility organization and most importantly drive for action.
You will be responsible for inbound and outbound contact initiatives with candidates in our call center providing top-tier experience and resolving complex problems which are preventing candidates from advancing to their first day at Amazon. You will excel in quick turnaround times problem-solving skills eliminating barriers and most importantly successfully hiring Amazon employees.
Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 5am PST to 5pm PST and adjust during Daylights Savings.
Key job responsibilities
Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction
Interacting with candidates over email chat phone or SMS to handle escalations/referrals
Communicate effectively in both verbal/written form.
Participation in the continuous improvement of the overall hiring process
Manage and own daily tasks from start to finish
Perform administrative tasks as necessary
Additional tasks as needed per business needs
- High school or equivalent diploma
- Experience working with Windows Word Excel MyTime (Kronos) and PowerPoint
- Experience in administrative tasks such as data entry managing data driven report processes or processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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