Operations Analyst, RI Operations
Operations Analyst, RI Operations
Posted on :
26-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Yearly Salary
$ 51100 - 109300
Vacancy
1 Vacancy
Posted on :
26-05-2025
Job Description
Amazon Web Services (AWS) has been the worlds most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the worldincluding the fastest-growing startups largest enterprises and leading government agenciesto power their infrastructure.
The AWS RI Operations Team is in need of a driven analytical and process-oriented individual to own the creation and processing of Reservation Product transaction requests. Were looking for a motivated self-starter who is excited to escalate systemic issues identify opportunities for improvement has experience meeting strict SLAs is comfortable working from a ticket queue and has a passion for accuracy.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Process and audit Reservation Product transactions such as: cancellations purchases migrations and modifications while adhering to Legal Security and Compliance requirements
- Occasionally act as escalation point for Reservation Product requests and issues
- Investigate data discrepancies quickly establish root causes and propose appropriate solutions
- Vocally self-critical to allow for self-correction of errors
- Communicate effectively across all related channels to ensure transparency of process
- Occasionally retrieve and evaluate data using Excel and other data management/BI systems
About the team
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- Bachelors Degree
- 2 years of relevant professional experience (e.g. Analytics Finance Accounting Compliance)
- Experience working a queue of requests and meeting SLAs
- Proficient in Excel (e.g. Pivot Tables VLookups)
- Effective verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
- Current active US Government Security Clearance of TS/SCI with Polygraph
- Functional experience using quantitative analytical and organizational skills
- Existing knowledge of AWS Reservation Products and tooling
- Highly organized excellent multi-tasking skills and efficient in ambiguous situations
- Effective verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51100/year in our lowest geographic market up to $109300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The AWS RI Operations Team is in need of a driven analytical and process-oriented individual to own the creation and processing of Reservation Product transaction requests. Were looking for a motivated self-starter who is excited to escalate systemic issues identify opportunities for improvement has experience meeting strict SLAs is comfortable working from a ticket queue and has a passion for accuracy.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Process and audit Reservation Product transactions such as: cancellations purchases migrations and modifications while adhering to Legal Security and Compliance requirements
- Occasionally act as escalation point for Reservation Product requests and issues
- Investigate data discrepancies quickly establish root causes and propose appropriate solutions
- Vocally self-critical to allow for self-correction of errors
- Communicate effectively across all related channels to ensure transparency of process
- Occasionally retrieve and evaluate data using Excel and other data management/BI systems
About the team
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
- Bachelors Degree
- 2 years of relevant professional experience (e.g. Analytics Finance Accounting Compliance)
- Experience working a queue of requests and meeting SLAs
- Proficient in Excel (e.g. Pivot Tables VLookups)
- Effective verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
- Current active US Government Security Clearance of TS/SCI with Polygraph
- Functional experience using quantitative analytical and organizational skills
- Existing knowledge of AWS Reservation Products and tooling
- Highly organized excellent multi-tasking skills and efficient in ambiguous situations
- Effective verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $51100/year in our lowest geographic market up to $109300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
