Radiology Scheduler IDS Call Center, PT Days
Radiology Scheduler IDS Call Center, PT Days
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Job Description
Physical Therapy & Perinatal Center- Whittier:
This position performs all tasks related to patient scheduling and pre-registration of outpatients in an efficient accurate and hospitable manner to ensure that patient physician and hospital needs are met. Job duties include: Insurance authorization chart preparation faxing filing and managing the phones. Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
IDS Call center:
Under the direction of IDS Call Center Management the Enterprise Scheduling Registrar performs all tasks related to patient scheduling and pre-registration in an efficient accurate and hospitable manner to ensure that patient physician and organizational needs are met. Works closely with management to troubleshoot and resolve issues. Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
Surgery-Downey:
Under the direction of Clinical Director of Surgical Services the Enterprise Schedululing Registrar performs all tasks related to patient scheduling and pre-registration in an efficient accurate and hospitable manner to ensure that patient physician and organizational needs are met. Works closely with management to troubleshoot and resolve issues. Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
PIH Health is a nonprofit regional healthcare network that serves approximately 3 million residents in the Los Angeles County Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital PIH Health Good Samaritan Hospital PIH Health Whittier Hospital 37 outpatient medical office buildings a multispecialty medical (physician) group home healthcare services and hospice care as well as heart cancer digestive health orthopedics womens health urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best practices cutting-edge advancements quality of care and healthcare technology. For more information visit or follow us on Facebook Twitter or Instagram.
Required Skills
Physical Therapy & Perinatal Center- Whittier:
- Demonstrated attention to detail
- Demonstrated ability to communicate effectively and tactfully
- Good English spelling skills
- Good English reading and comprehension skills
- Ability to follow directions as outlined in policies or given by Supervisor
- Computer Skills / Typing 45 wpm minimum
IDS Call center:
- Critical thinking and problem solving skills to identify and resolve problems in a timely manner
- Demonstrated ability to communicate effectively and tactfully
- Knowledge of customer service principles and practices
- Attention to detail actively listens and always follows appropriate channels of communication
- Excellent organizational skills strong interpersonal skills
- Uses time efficiently able to deal with frequent change or unexpected events
- Must be able to handle multiple tasks with interruption
- Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
- Good English spelling reading and comprehension skills
- Knowledge and ability to perform tasks with Microsoft Office software
- Bilingual preferred
Surgery-Downey:
- Critical thinking and problem solving skills to identify and resolve problems in a timely manner
- Demonstrated ability to communicate effectively and tactfully
- Knowledge of customer service principles and practices
- Attention to detail actively listens and always follows appropriate channels of communication
- Excellent organizational skills strong interpersonal skills
- Uses time efficiently able to deal with frequent change or unexpected events
- Must be able to handle multiple tasks with interruption
- Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
- Good English spelling reading and comprehension skills
- Knowledge and ability to perform tasks with Microsoft Office software
- Spanish/Chinese bilingual preferred
Employment Type
Unclear
