Concierge - Icon at the Rotunda (Baltimore, MD)
Concierge - Icon at the Rotunda (Baltimore, MD)
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Salary Not Disclosed
1 Vacancy
Job Description
Join Our Team as a Concierge at Icon at the Rotunda Baltimore City
Are you passionate about creating exceptional experiences and providing top-tier service Icon at the Rotunda a premier residential community in Baltimore City is seeking a professional and personable Concierge to join our team!
In this key role youll be the first point of contact for residents and guests setting the tone for a warm welcoming and supportive environment. Were looking for someone who thrives both independently and in a team setting is tech-savvy and communicates with professionalism and ease.
Schedule: Monday Friday 9:00 AM 5:00 PM
Pay Rate: $18 per hour
Location: Baltimore MD
Why Work With Us
Competitive Pay Based on experience
Comprehensive Benefits Package
Includes Health Vision & Dental Insurance 401K Paid Time Off Sick Leave and Rental Discount (for eligible full-time associates living at a WPM-managed property)Career Growth
Ongoing training and development to support your professional goalsSupportive Workplace
Join a collaborative and dedicated team of industry professionals
Key Responsibilities
Welcome residents and guests delivering exceptional customer service
Engage with residents to quickly understand their needs and ensure satisfaction
Manage mail and packages including sorting and distribution
Coordinate parking passes and related documentation
Handle phone calls and respond to inquiries; direct calls as needed
Track and follow up on maintenance requests to ensure timely resolution
Provide occasional support to other team members including property tours
What Were Looking For
Intermediate proficiency in Microsoft Word Excel and Outlook
Strong multitasking and time-management skills
Ability to work well both independently and as part of a team
Excellent interpersonal and communication skills
A proactive customer-focused mindset
Ability to lift 3050 lbs as needed
Be the face of Icon at the Rotunda and help us continue to deliver an outstanding living experience for our residents. Apply today and take the next step in your customer service career with WPM Real Estate Management.
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Employment Type
Full-Time
