Director, Business Leadership – Retail Experiences

*This role is open to applicants within a commutable distance of Bentonville Arkansas.*

WHAT ARE WE LOOKING FOR
Momentum Worldwide is looking for a driven Account Manager to be a key member of the Business Leadership team in support of a global retail client. In this role you will be responsible for leading the development and execution of omnichannel initiatives enabling meaningful connections for the clients vast customer base. This role will be based near our clients Headquarters and will be required to report to their office a few days a week. You will be the day-to-day point person for the client and external partners and will be responsible for pushing forward the vision and strategy for the projects you are leading. Were looking for a highly motivated self-starter who is comfortable working independently. Were looking for someone who is detail oriented and highly organized as youll be developing and leading key operational processes. The ideal candidate excels at creating and actively maintaining relationships is a strong communicator consistently strives to identify and solve client business challenges and can provide guidance to junior team members. This individual also has experience in the CPG industry and/or the Retail industry and the experiential space is a plus.

HERES WHAT YOULL DO (RESPONSIBILITIES)

• Provide day-to-day management of the clients business and internal team managing relationships and expectations in accordance with agency philosophy
• Actively forge and maintain relationships to deliver exceptional client service to our client and a variety of our clients partners (brands)
• Manage the development and execution of concurrent experiential programs and omnichannel initiatives
• Establish effective relationships across agency multi-disciplinary teams at the mid-to-senior level working cross-functionally to solicit and convey all necessary information in a timely manner ensure brand strategy and objectives are being met and troubleshoot issue as they arise
• Managing day-to-day communication with internal and external partners and scheduling client owned programming
• Management of weekly client internal newsletter ideation build out and leading content collection from partners
• Attend and contribute to client presentations providing clear set-up and understanding of workstreams as key active member of business leadership team
• Possess full knowledge of agencys offerings mission and vision
• Travel to support experiences as primary client contact on the ground as needed
• Supporting Momentums Values
• All other duties as assigned

HERES WHAT WERE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelors degree preferred
• 4 years of relevant marketing experience in the CPG industry and/or retail
• Agency experiencein particular in the live events industry with solid understanding of agency processes department functions and workflow
• Demonstrated ability to develop & manage strong client relationships and lead external partners within anIAT setting
• Proven success in managing internal partners through process particularly within a creative environment
• Highly organized and calm under pressure with ability to be flexible multi-task and react in a fast-paced environment
• Self-motivated enthusiastic resourceful proactive and solutions-oriented
• Strong writing and communication skills with ability to communicate points-of-view succinctly thoroughly and confidently both in writing and verbally
• Self-starter and resourceful with a proven ability to get-the-job-done whatever it takes
• Strong budget creation and management skills with the ability to deliver within/under assigned budget and hold teams accountable to tracking and reporting
• Effective project management and prioritization skillset particularly on large projects with many moving parts
• Detail oriented ability to manage and update clients entire event calendar across all workstreams
• Knowledge and experience with tools like Smartsheet Airtable or other process and workflow flow tools a plus
• Polished professional demeanor projects confidence and enthusiasm for the business
• Travel as required by Client/Agency team

ABOUT US MOMENTUM WORLDWIDE
Momentum is an agency of doers. We make the industrys most disruptive entertaining shareable unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love in original and unexpected ways. Whether its a physical activation a virtual experience or a piece of unique branded content its all part of what we call the Total Brand Experience ideas that solve business challenges through best-in-class Consulting Strategy Analytics Experience Design and Production.

We want you to help brands do amazing unprecedented wild things creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum we expect our employees to embody our values!
Our Core Values of Be One Do Great Work Have Fun Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum we make our differences matter!
Who we are matters. We choose to hire diverse voices from all walks of life. We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong so we can learn to make them right. We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start. It means working with the right materials. Sourcing locally innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our peoples lives matter.

MOMENTUM BENEFITS

• Flexible Time Off (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide we value diversity and the uniqueness of all people. We thrive in an inclusive environment and we recruit hire and promote without regard to race gender age color gender identity gender expression sexual orientation ethnic or national origin citizenship religion sexual preference military or veteran status marital status family status physical or mental disability or any other legally protected categories as set forth in the applicable state federal or local laws. This policy applies to all aspects of employment including training compensation benefits and all other privileges of employment.

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