Professional Development Manager

The Professional Development Manager is responsible for ensuring career preparedness and development as well as enhancing the co/extracurricular activities for business students within the Knauss School of Business. The Manager plays an important role in the unique holistic student experience and may work closely with Center(s) of Distinction academic department chairs and Senior Director of Industry and Employer Relations within the Knauss School of Business. Through this collaborative effort the Manager is positioned to provide enhanced career preparedness and network building opportunities that support business students professional growth within a particular industry. The position collaborates with other Knauss School of Business employees across academic program suites and with other support units at USD to improve student retention and support overall retention goals. The Manager may also work with student organization and/or club leadership as well as periodically provide on-site support for student events related to their applicable program suite.

Duties and Responsibilities:

Career Preparedness and Development:

• Partnering with the student (and their family as appropriate) provide 1:1 and group coaching appointments covering a variety of topics to include resume and cover letter review mock interview preparation career exploration job search strategy and career management conversations that connect to the students areas of passion and purpose evolving skill set and aspirational career journey/destination.
• Provide insights on labor market research workforce trends and industry-specific hiring timelines to foster relationships with employers and connect KSB students with internship contract full-and part-time opportunities.
• Support students through customized programming and individualized Career Pathways an integration project authored in partnership with academic department chairs.
• Support students in developing refining and implementing an appropriate and realistic job search strategy.
• Assisting the student in constructing a solid foundational network of external supporters who will provide introductions to influencers within industries and sectors relevant to the students aspirational career journey/destination.
• Within that foundational network enable the student to build strong relationships with thought leaders who can inform/educate the student about trends in their chosen industry through career panels and networking events.
• Support the students personal brand development through facilitating career enhancing personal development activities related to the Professional Development Managers assigned industries/functions (e.g. career panels and other networking opportunities).
• Offer ongoing mentorship opportunities to help students navigate their career paths and achieve professional goals with an emphasis on opportunities for social impact.
• Identify and support student participation in case competitions and facilitate student team recruitment process team submissions etc.
• Assist in developing and updating resources and handouts for students.
• Identify Solicit and Promote Internship and Job Opportunities.
• Identify and promote business career opportunities such as internships part-time/full-time positions to current students and alumni on a regular basis.
• Assist students with problem identification goal setting and strategy development when they experience challenges negatively impacting academic social and personal areas including students who are academically disqualified or identified by faculty administrators staff and advisors including referring those in need to wellness services.
• Help students foster and navigate diversity equity and inclusion in professional settings through an equity lens.

Co/Extra-curricular Programming and Events:

• In partnership with faculty develop and support an expanding array of co-curricular services including program orientations to current graduate and undergraduate students (comprehensive and vertical specific).
• Collaborate with applicable Centers of Distinction within KSBto include The Ahlers Center for International Businessas well as other employees across academic program suites and University units to incorporate competencies within classroom curriculum enhance co/extracurricular activities (i.e. student organizations and clubs; on-site student events) and improve student retention.
• Coordinate project-based learning opportunities for students.
• Communicate/promote awareness with students about co-curricular programs and execute activities.
• Encourage student participation in professional conferences and national job fairs.
• Work with Marketing to design event marketing communications content and strategy as needed.
• Promote events to increase student attendance and participation as needed.
• Provide day-of event management by coordinating on-site logistics such as set-up tear-down catering attendee check-in etc.
• Liaise with Career Development to ensure passport point program approval for registered student attendees.
• Facilitate the business mentor program through industry/student pairings including surveying students to determine the best mentor match. Act as primary liaison to students.
• Support the planning and development of career orientation days for incoming students and offer ongoing career development workshops relevant to the industry/function represented.

Co/Extracurricular Student Organization Management:

• Serve as a student club resource and guide student leaders in achieving their goals for the organization.
• Guide outgoing board members on elections and recruitment of new members ensuring that bylaws are followed.
• Advise students with goal setting with events and activities for the semester outlining the steps involved and encouraging delegation of responsibility across the organization.
• Facilitate connections between student executive members alumni and industry contacts for participation in club events.

Student Data Tracking & Industry Trends:

• Manage appointment scheduling log appointment details and maintain coaching notes.
• Assist in developing programs that will award points towards the requirements of the undergraduate Passport Program and coordinating administrative aspects of the program with Career Development Center in order to track student progress and completion.
• Identify Solicit and promote internship and job opportunities.
• Identify and promote business career opportunities such as internships part-time/full-time positions to current students and alumni on a regular basis.
• Gather and track student internship opportunities
• Benchmark and research industry trends and opportunities affecting hiring and provide information to students.
• Benchmark other programs to stay current on career services offerings and trends.
• Assist in gathering and tracking of starting salary information as well as student intern and employment outcome data for AACSB MBA CSEA reporting and other surveys.

Networking and Strategic Partnership Development:

• Participate in conferences and professional development organizations to network with employers alumni and industry through leaders.
• Sustain existing relationships with alumni and employers.

Strategic Initiatives:

• Lead signature programs under the guidance of the Director of Professional Development including programming such as the Networking Mixer Night Mentorship Program Alumni/Employer in Residence and others.

Professional Development Onboarding Training and Leadership:

• In collaboration with the Director of Professional Development mentor and provide onboarding and training to new and less experienced managers.
• Assist the Director of Professional Development with the ongoing training and professional development experience for continuing managers.
• Assist the Director of Professional Development with developing and implementing initiatives and experiences to promote retention of managers and/or opportunities for advancement within the organization.
• Assist the Director of Professional Development with the coordination of professional development activities throughout the various cycles that occur on a regular basis (e.g. orientations CPD course program deadline reminders etc.)
• Coordinate the communication and outreach among the professional development team as outlined in the annual professional development calendar.
• Assist the Director of Professional Development in managing escalated and urgent student issues.
• Serve as point of contact for professional development issues and concerns when the Director of Professional Development is out of the office or unavailable.
• Serve on committees as needed representing the professional development department.

Other duties as assigned

Special Conditions of Employment:

The Manager is required to work some evenings and weekends to accommodate the schedules of various student classes and co/extracurricular activities.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Minimum Qualifications:

• Bachelors degree from an accredited college or university with preference given to business or related field
• 3 years of experience in programming student services career services or other related work

Preferred Qualifications:

• Masters degree from an accredited college or university with preference given to business or related field
• 3 year of experience in program management student services and/or career services in higher education

Performance Expectations- Knowledge Skills andAbilities:

• Computer literacy (Word Excel PowerPoint ACT!) and experience with career services-related software (i.e. MonsterTrak)
• Ability to work with senior level industry executives as well as broad range of undergraduate and graduate students
• Career coaching principles and strategies
• Career services trends and best practices
• Ability to manage multiple projects simultaneously
• Experience with program planning/administration
• Computers and software including Handshake/CRMs MS Word Excel etc.
• Self-starter strong sense of initiative and accountability.
• Positive attitude outgoing personality comfortable working with industry executives from junior to senior levels.
• Excellent interpersonal emotional intelligence and organizational skills
• Public speaking and workshop facilitation
• Report and presentation writing
• Strong verbal/writing/computer skills especially in web-based technology.
• Time management and organization of multi-tasking work requirements
• Working with others from different cultures and countries
• Working independently using good judgment initiative and creativity
• Being flexible and versatile in coping with evolving work situations
• Ability to assume responsibility and effectively resolve problems

Hours: 37.5 per addition the Knauss School of Business offers two different compressed work schedule options following a 9/75 structure in which employees have 1 to 1.5 days off over every two-week period as well as a hybrid option for those positions that can complete some work remotely.

Closing date:Open until filled