Registrar Specialist I
Registrar Specialist I
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Job Description
Position Title:
Registrar Specialist IJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelors degreePreferred Qualifications:
Experience which demonstrates ability to analyze problems and communicate solutions.Work experience interpreting and communicating complex policies.
Experience managing multiple competing priorities independently.
Experience which demonstrates proficiency using information systems/software the Microsoft suite and other technologies (e.g. Zoom MS Teams WebEx etc.)
Experience working with academic progress reports (APRs) graduation processing or academic records in higher education.
Event coordination experience especially related to commencement or other large-scale university events.
Job Description:
The Office of the Registrar at Iowa State University is seeking applicants for a Registrar Specialist I. The Registrar Specialist I will join the Certifications and Eligibility team and will organize degree completion processes perform certifications for veterans and eligible persons using military benefits and serve as a member of the commencement planning team. This role involves problem-solving collaboration with campus and external partners and supporting key university events.
This position will also be expected to assist with the university commencement ceremonies at the conclusion of spring and fall terms.
What you will be doing:
- Review graduation applications and certify degree completion using audit tools.
- Communicate registration academic status transfer credit and graduation policies to students and advisors.
- Interpret academic catalog and university college and departmental policies.
- Provide training and outreach to employees and campus stakeholders.
- Support final degree certification and manage graduation application systems.
- Handle official document requests (e.g. notarization apostille for diplomas and transcripts).
- Provide customer service for degree completion and graduation inquiries (phone email).
- Certify veterans and eligible persons for military benefits; maintain compliance records.
- Collaborate with the Military Student Affiliated Center and present benefit information.
- Support commencement planning: data collection website updates logistics and event assistance.
- Organize documentation for commencement and benefit-related compliance inquiries.
Who we are looking for:
We are seeking a detail-oriented organized and collaborative professional with strong problem-solving skills and a commitment to student success. The ideal candidate will have excellent communication skills the ability to interpret complex policies and a passion for delivering exceptional service. A proactive attitude flexibility in handling multiple responsibilities and dedication to teamwork are essential for this role.
Why you want to work here:
The Office of the Registrar plays a key role in student success and university excellence. We ensure the integrity of academic records and foster a collaborative and innovative environment within the Division of Academic Affairs. We are committed to continuous improvement and delivering exceptional service while creating a positive and supportive work environment. With access to cutting-edge technology our team leads change and stays ahead of best practices to drive success for our university community.
By joining our team you will become part of an organization that values leadership integrity hard work collaboration and a commitment to excellence and service. If you are looking for an opportunity to make a significant impact grow your career and help shape the future of Iowa State University this is the place and position for you!
This is a term position with the end date two years from the start date.
Example of Duties
Research interpret clarify and apply varied policies regulations procedures and guidelines and analyze data and apply judgement.
Provide exceptional customer service to students families and individuals from across campus.
Oversee final degree certification process for conferral of the degree
Coordinate and certify licensure and credentialing requests
Develop maintain and/or follow documentation related to policies procedures and guidelines.
Level Guidelines
Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
Works on problems and issues of somewhat limited scope
Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
Responds to inquiries and issues escalating to manager or higher level workers as appropriate
May lead projects of limited scope and complexity
May provide guidance to students
Appointment Type:
Regular with Term Appointment (Fixed Term)Proposed End Date or Length of Term:
June 23 2027Number of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS805Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process please email or call or Toll Free: 1-.Why Choose ISUIowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation holiday and sick time and leave plans Onsite childcare (Ames Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when where and how you do your work. For more information please speak with the Hiring Manager.Original Posting Date:
May 19 2025Posting Close Date:
May 26 2025Job Requisition Number:
R17043Required Experience:
Unclear Seniority
Employment Type
Full-Time
