Sales Operations Specialist, Informa TechTarget | (East Coast Office Based)

• The salary range for this role is $50000 $60000 based on experience.
• Preference to be tied to an Informa TechTarget office in Washington D.C. New York or Boston.
• This posting will automatically expire on June 6 2025.

The Sales Operations Specialist Digital Media (a member of the Data Quality Management team) manages the accuracy of post sales delivery for Digital Media Marketing Services and Virtual Events. This role is responsible for order management and works with cross functional partners to facilitate a seamless handoff for delivery. Accuracy is of high importance as the data is used to support the business in Sales Customer Success Marketing and Finance.

Key Responsibilities

• Contract management; is responsible for the data accuracy of the contract process and entries into the business systems
• Owns the product inventory tracking and order management process
• Monitors and responds to internal and sales organization requests
• Supports the sales organization with the contract process and client-related requests
• Acts as the liaison between sales team and support teams with delivery preparation
• Is accountable for quality control on client billing invoicing and the main point of contact for sales on billing and invoicing
• Conducts audits and reconciles data disparities across systems
• Completes monthly billing reconciliation deadlines
• Establishes and enforces best practices and data standardization

Qualifications :

• Demonstrable experience within a quality control environment focusing on accuracy of data delivery reporting and reconciliation of sold programs.
• Highly organized with a strong ability to balance multiple projects at once while paying absolute attention to detail
• Focused on the accuracy and timeliness of deadlines and billing delivery
• A strong influencer who can work across multiple internal teams including Sales Operations Billing Finance and Client Services.
• Able to communicate conceptual solutions to peers and management effectively
• Exemplary high standards of customer service; motivated and driven to succeed
• Knowledge of digital optimization advertising production process and billing or operation role is a plus.

Additional Information :

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and we support a range of working patterns.
• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves.
• Time out: 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Competitive benefits including a 401k match parental leave and an ESPP offering company shares at a minimum 15% discount.
• Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more.
• Recognition for great work with global awards and kudos programs.
• As an international company the chance to collaborate with teams around the world

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here

See how Informa handles your personal data when you apply for a job here.

Remote Work :

No

Employment Type :

Full-time