Ensures service standards are met and surpassed by creating the Starbucks experience for customers by providing prompt service quality beverages and products and maintaining a clean and comfortable environment.
Position:Starbucks Barista (Part-time 6:45 am - 11:45 am Monday Wednesday Thursday and Friday & Occasional Weekends )
Job Responsibilities:
Customer Service:
- Provides exceptional customer service and delivers legendary service with a customer comes first attitude.
- Connects with customers responds to their needs using the just say yes approach and anticipates customer and store needs by evaluating the environment.
- Discovers customer needs and appropriately suggests additional products to enhance service and meet sales goals.
Store Operations:
- Follows store policies and procedures to ensure efficient operational flow at each station.
- Organizes work areas to facilitate efficient customer service while maintaining a clean and comfortable environment as per the Duty Rosters and cleaning standards.
- Assists in merchandising stocking rotating and storing all products and follows inventory stocking and recording guidelines.
- Operates the cash register verifies starting cash enters transactions by designated category (cash gift card credit card etc.) and follows cash handling policies.
- Notifies the supervisor of any discrepancies or errors.
Equipment Management:
- Operates beverage and food service equipment per Starbucks/department policy.
- Disassembles reassembles cleans and maintains equipment in accordance with the preventive maintenance checklist.
Additional Duties:
- Performs other related duties as assigned or directed to meet the departments and hospitals goals and objectives.
- Maintains regular and predictable attendance.
Minimum Education and/or Training:
- High School Diploma or GED is required.
Minimum Experience:
- Previous Barista or Food Service experience is preferred.
- Note:The ideal candidate will have 1 year of direct Starbucks experience.
Licensure Registration and/or Certification Required by SJCRH Only:
- (LC: BARISTA):Must have Barista Certification after completing Initial Store Training within six weeks of employment.
- (LC: SERVSAFE):Must complete a ServSafe Food Handler Training Certificate Program (or another ANSI-accredited program) within 30 days of hire and maintain current certification during employment.
Physical Demands and Working Conditions:
Compensation
In recognition of certain U.S. state and municipal pay transparency laws St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets experience and training licensure and certifications and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Barista.
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St. Jude Childrens Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.