Senior Credit Controller

What Youll Bring:

Were looking for a Senior Credit Controller to join our growing team.

Day to Day Youll Be:

• Collection of overdue invoices.
• Chasing overdue debts by telephone / e-mail / letter.
• Arranging promise to pays with debtors by call i.e. name of the person and expected date for the payment to arrive
• Working as part of a team to produce the best results as part of the Credit Control Dept.
• Prioritize allocated tasks to provide the optimum service Adhere to company standards in order to present a professional image to all stakeholders and escalate debts according to the credit policy through to legal.
• Monitoring/Escalation of accounts.
• Ensuring debtor day and cash targets are achieved query resolution is made in a timely manner and delinquent debtors are escalated through the Senior Receivables Manager/ Senior Credit Controller for litigation.
• Build relationships with internal stakeholders to ensure that we deliver the best possible service to all account holders.
• Oversees the Direct Debt run on People Soft.
• Complete and own the credit note provision monthly.
• Responsible for monthly input of LOVs into the billing system
• Clearing daily error report alongside other billing team members via a rota system.
• Ownership of a group of complex clients to provide monthly bespoke billing analysis.
• Deal with the more complex billing inquiries.
• Raising of manual bills and credit notes requested by the business.
• To provide a high level of customer service (internal or external customers).
• Keeps manager/key stake holders fully updated with work carried out.
• Independently manages and own allocated tasks and deliverables.
• Delivers tasks and deliverables within set deadline.
• Adds relevant and perceptive insights and observations to weekly reports/meetings.
• Takes ownership of issues ensuring first touch resolution where possible.
• Leads processes as delegated by their manager

Essential Skills & Experience:

• A minimum of 2 year Credit Control experience or telephone related work with customers

Impact Youll Make:

Whats In It For you
At TransUnion you will be joining a friendly forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave bank holidays (increasing with service)
• Global paid wellness days off a bonus day off to celebrate your birthday
• A generous contributory pension scheme access to the TransUnion Employee Stock Purchase Plan
• Private health care a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion a place to grow:
If theres something on the list of essential / desirable skills that you cant quite tick off dont let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real lets confront it so we can continue to grow and thrive together.

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.