Bilingual Service BDC Agent
Bilingual Service BDC Agent
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Job Description
Join Our Family at Columbus Motor Company Now Hiring a Bilingual ServiceBDC Agent!
Are you motivated enthusiastic and ready to build a rewarding career Columbus Motor Company is looking for a Bilingual Service BDC Agent to join our growing Service Department! We are a family-owned and operated dealership where youre more than just an employee youre family.
Why Youll Love Working With Us:
- Competitive benefits: Medical dental vision
- Paid vacation & employee discounts
- In-house training and development
- Supportive team-focused environment
- Real opportunity for career growth we love promoting from within!
What Youll Do:
- Make and receive calls to schedule service appointments
- Confirm customer and vehicle information and explain service needs
- Provide 24-hour reminders for upcoming appointments
- Communicate with service advisors and keep customers updated on their vehicle status
- Follow up post-service to ensure satisfaction
- Notify customers when special-order parts arrive
- Deliver excellent customer service in both English and Spanish
What Were Looking For:
- Bilingual in English and Spanish (required)
- 12 years of customer service or call center experience preferred
- High school diploma or GED preferred
- Strong communication computer and organizational skills
- Professional appearance and a team-first attitude
- Valid drivers license and ability to pass background checks
Ready to Join a Company That Treats You Like Family
Columbus Motor Company is a well-established dealership with a caring culture and a passion for developing talent. Apply today and become part of our growing team!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
