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Job Title
Product Operations SpecialistJob Description
About The Position Major goals and objectives and location requirements
Were looking for a highly organized and detailed-oriented Product Operations Specialist to oversee and execute key operational workflows that support our product lifecycle and processes. This role is pivotal in bridging communication between internal teams and partners maintaining product tracking systems coordinating schedules and ensuring accurate and timely updates to ongoing initiatives. This role will enable product managers and cross-functional teams to move faster and make better decisions.
Hybrid 3x a week- Des Moines
In-office Expectations: This position is hybrid in-office with the ability to work remotely for up to 2 days per week.
About The Positions Contributions:
Weight % Accountabilities Actions and Expected Measurable Results
30% Schedule & Workflow Management
Keep product schedules (e.g. Apple release schedule) current in Workfront News Publisher and other tools.
Coordinate updates with appropriate teams update workflows promptly when new information becomes available.
30% Launch Operations
Coordinate internal readiness for product launches issue releases and updates.
Create effective SEO-friendly headlines for articles scheduled to release.
Ensure critical tasks are completed on time.
Oversee issue management operations including issue creation writing descriptions applying metadata inserting advertisements generating the table of contents and assembling the final issue for publication.
15% Project Documentation & Support
Create and maintain JIRA tickets with detailed project information
Administer and optimize tools such as JIRA Confluence Workfront and other product management platforms.
Develop and maintain clear process documentation collaborating with teams to improve workflow efficiency.
15% Communication & Coordination
Maintain ongoing communication with brand stakeholders/teams
Act as an operational liaison between Product Engineering Marketing and other stakeholders to ensure clear timely exchanges of information.
5% Process and Workflow Optimization
Create and maintain comprehensive process documentation.
Collaborate with cross-functional teams to improve operational workflows and drive process efficiencies.
Identify bottlenecks and propose solutions that streamline product development and launch cycles.
5% Product Tracking & Metrics
Support the management and analysis of product data including KPIs and testing results
Generate reports analyzing product performance and testing outcomes to support informed decision-making.
The Roles Minimum Qualifications and Job Requirements
Education:
Bachelors degree or equivalent education and experience
Experience:
3 years of project management product management or similar experience
Specific Knowledge Skills Certifications and Abilities:
Experience in project operations program/project management systems coordination or similar operational role.
Experience working in cross-functional environments with Product Engineering and Marketing teams
Experience improving or scaling product-related workflows or processes.
Strong proficiency with tools such as JIRA Confluence and Workfront. Comfortable working with data tools (Excel reporting platforms).
Excellent organizational and communication skills
Highly detail-oriented and structured in approach to workflows and updates.
Able to work independently and prioritize effectively across multiple responsibilities in a fast-paced environment.
Background in product lifecycle operations tech media subscription servicesand/or digital content.
Familiarity with metrics tracking agile workflows & tooling and software development cycles.
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition the Company will provide reasonable accommodations for qualified individuals with disabilities.Accommodation requests can be made by emailing .
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:
Unclear Seniority
Full-Time