Who is Gather Health
Gather Health is a collective of outreach partners care partners clinicians and most importantly patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather we show love compassion community and care.
About this Opportunity
This clinic-based role will include responsibilities for reducing unnecessary hospital utilization by providing proactive outreach to patients and triaging incoming clinical concerns.
Some of the day-to-day duties will include but are not limited to:
Support Acute Care PCP
Address incoming alerts from remote patient monitoring devices and patient self-reported needs to ensure patients are safe at home
Provide telephone calls to patients who have been in the hospital to assess stability and safety upon discharge home and schedule primary care follow up with a Gather team member.
Triage intake for incoming patient calls and transfer to next appropriate level of care
Review clinical inbox cases as assigned and follow up with patients or Gather team members to address concerns
Escalate clinical concerns to medical control provider
Additional duties as assigned
What are the requirements for this position
Medical professional such as Medical Assistant LPN or EMT for minimum of 3 years
Minimum of 1 year of experience with triage intake
Experience working in a fast paced medical practice
Experience with EHRs preferably Athena and basic office tools such as email Outlook calendar etc.
Strong verbal written and reading comprehension skills in English
Ability to work regular office hours Monday through Friday
Ability to work for any employer in the United States
Self-motivated and capable of working independently with moderate supervision
Willingness to work with complex populations to resolve medical issues quickly
What are the preferred nice to have requirements
Proficiency in building processes and improving clinical workflows
Strong prioritization flexibility and adaptability skills
Why should I join Gather Health
We are a mission-based organization that is passionate about changing the way seniors experience primary care
Our business model is unique and on the cutting-edge of the primary care industry
Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience but also an amazing employee experience for our colleagues
We are intentionally building a strong company culture and providing a compassionate and joyful work environment
We offer competitive pay and benefits for our full-time colleagues including:
o Market-based base salaries
o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o 11 Paid Holidays
o Medical insurance coverage (health dental vision) with no waiting period for enrollment o
o Short and Long-Term disability insurance at no cost to you
o Basic life insurance coverage at no cost to you
o 401K match up to 4% of income
o Employee Assistance Program at no cost to you
o Optional supplemental benefits
Id like to know more whats the next step Great! An employment relationship is a two-way street as much as we want to make sure to hire the right person we want YOU to feel great about us too. Lets start by first having an exploratory conversation (via Zoom or phone) and go from there.