Engagement Manager
Engagement Manager
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Job Description
Valence has built the first-to-market AI native coaching platform for enterprise offering personalized expert and human-like guidance & support to any leader or employee. At Valence were not just talking about the future of work were actively shaping it.
From your first interaction with us youll notice were different. By working here you wont just implement solutions for our clients; youll be helping to architect the future of leadership in the age of generative AI. And well be honest this is not for everyone. But for those with an insatiable desire to work fast on complex unsolved challenges with some of the best talent in tech this could be the career-defining opportunity youve been waiting for.
The Role
As an Engagement Manager at Valence youll be at the heart of our mission to revolutionize leadership development through generative AI. Youll work hand-in-hand with global enterprises like Coca-Cola Nestle General Mills Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships driving strategic initiatives and directly influencing the evolution of our gen AI product. Were looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes.
About Valence
Were a Series A B2B SaaS company backed by Insight Partners thats pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the worlds biggest companies approach learning and development helping teams work better together. Weve been featured in Harvard Business Review and our client list reads like a Whos Who of global business including Coca-Cola Nestl General Mills ServiceNow AstraZeneca Prudential CVS and more.
What Youll Do
- Build and grow strategic client partnerships engaging across all levels of leadership C Suite Executive.
- Lead the consultative deployment of our generative AI tools within enterprise accounts translating client goals into high-impact scalable programs.
- Deliver on strategic and commercial goals consistently meeting or exceeding revenue usage and expansion targets within your portfolio. Own the renewal and expansion process.
- Embed deeply within client organizations becoming a programmatic partner and helping them unlock measurable value through clear use cases.
- Champion behavior change by guiding clients through our consultative methodology aligning our platform with their most pressing priorities.
- Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement.
- Oversee contracting and invoicing working hand-in-hand with our Operations team to ensure a seamless experience.
- Act as a client voice in product evolution offering insights that help shape our roadmap and improve the user experience.
- Stay sharp in an evolving landscapebuilding working fluency in generative AI trust & ethics in machine learning and the nuances of our clients industries.
What Were Looking For
- 4 years of experiencein top-tier consulting investment banking or fast-paced high-growth startups.
- Exceptional client-facing skillswith a proven ability to build trust and drive outcomes with senior stakeholders including C-suite and executive leaders.
- Structured problem-solving abilityyou can break down complex challenges connect the dots and craft solutions that drive results.
- Proven influence and executionyou know how to partner with busy executives keep momentum across work streams and make progress in environments where priorities shift fast.
- Strong operational instinctsincluding a knack for managing details that elevate the overall experience.
- Excellent communication skillsboth written and verbal with the ability to tailor your style to different audiences and settings.
- Comfort with dataespecially in Excel and the ability to organize and synthesize information to create clarity and add value.
- Bias for actionyoure self-motivated solutions-oriented and energized by challenges. You move quickly and dont get discouraged by roadblocks.
- Growth mindsetyou actively seek feedback and see every experience as a chance to learn and get better.
- A clear why for this stage and spaceyoure excited by the opportunity to join an early startup at the forefront of generative AI with a mission centered on learning leadership and team development.
What youll get
- Ownership of projects and strategic priorities regardless of seniority.
- Strong ties to the executive team a culture of transparency and engagement with strategic decisions.
- Options from day one which means you will be on the ownership track right away.
- Competitive salary and equity packages.
- Comprehensive health coverage (medical dental and vision) from day 1.
- Provision of anything you need to be successful - learning tools hardware office equipment software.
- Generous PTO company-wide R&R shutdowns and paid leave for parents.
- A WFH stipend phone stipend and support to work in a We Work or other space as preferred.
Learn more about us and meetourteamhere
Location and Work Environment
This role is 3 days a week (Tues - Thursday) minimum in office in Central London. Candidates must be comfortable working with colleagues in different time zones (US) and have valid travel documents without work authorization restrictions in the UK.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions please reach out to Allison Langille Head of People at
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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