Technical Customer Success Manager (TCSM)
Technical Customer Success Manager (TCSM)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job description
About the Role
As a TCSM at iPoint youll be a trusted technical advisor to some of our largest U.S.-based customers. Youll work closely with technical stakeholders to help them design scale and optimize their use of the iPoint platform - addressing challenges across architecture performance scalability security and more. Youll combine technical expertise strong communication and strategic account leadership to deliver long-term success and build lasting customer trust.
Your mission
- Build and maintain strong technical relationships with enterprise customers
- Identify and resolve complex technical issues proactively
- Facilitate cross-functional collaboration internally and externally
- Drive adoption and showcase the capabilities of the iPoint platform
- Surface customer insights and collaborate with product & cloud operations teams
- Guide customers through technical planning implementation and optimization
Your profile
- 5 years in a technical customer-facing or enterprise IT role
- Excellent communication and coordination skills across teams and stakeholders
- Strong problem-solving mindset with the ability to lead under pressure
- Technical experience with cloud services (e.g. AWS Azure GCP) enterprise systems and modern service architectures
- Ability to work independently and collaboratively with a genuine customer-first attitude
- Experience with sustainability material compliance PCF/LCA solutions
- Familiarity with Oracle environments SSO or iPoint products
- Systems engineering performance tuning security or virtualization experience
Why iPoint is the best choice for you
- Join a pioneering company in compliance and sustainability solutions
- Work with global experts in an inspiring customer-focused culture
- Enjoy real work-life balance and opportunities to make a meaningful impact
iPoint
The manufacture of cars electronics and other products must become safer and more sustainable - for people and the environment. For companies this is not just about responsibility but also about trust: from consumers governments and investors. Compliance and sustainability are becoming increasingly intertwined and are crucial for long-term success.
With over 20 years of experience in both areas we are uniquely positioned to shape this dynamic market. Joining us means becoming part of an innovative ambitious team that drives excellence and progress.
About us
Required Experience:
Manager
Employment Type
Full-Time
