Graduate Admissions Counselor
Graduate Admissions Counselor
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Job Description
Job Details
Description
JOB SUMMARY
Columbia College is looking for a resourceful relationship-driven professional to serve as our Graduate Admissions Counselor. This is a role for someone who understands that recruiting isnt just about answering questionsits about building trust telling stories and meeting students where they are.
As the front-line champion for our fully online graduate programs this counselor will manage the full recruitment funnelfrom inquiry through enrollmentby cultivating connections removing barriers and guiding students every step of the way. Were looking for someone who doesnt just do the job but owns itsomeone who sees recruitment as a creative challenge and finds joy in helping adult learners start a new chapter.
Qualifications
ESSENTIAL JOB FUNCTIONS:
- Serves as the primary point of contact for all prospective graduate students from inquiry to enrollment.
- Designs and execute creative outreach strategies to identify and engage prospective students.
- Delivers personalized support and consistent follow-up through phone calls emails texts and virtual meetings.
- Clearly communicates program information admissions requirements and next steps with warmth and accuracy.
- Collaborate with the Senior Assistant Director to refine graduate recruitment strategies based on trends and needs.
- Partners with academic program directors and faculty to stay informed on curricular offerings and timelines.
- Maintains accurate student records in Slate CRM and contributes to ongoing improvements in system efficiency.
- Participates in virtual and in-person recruitment events (info sessions grad fairs corporate visits etc.).
- Works with Marketing and Communications to support and inform graduate-specific campaign efforts.
- Supports admitted students through onboarding steps in collaboration with Student Success and Enrollment Management.
- Approaches work with a sense of initiative ownership and a belief in the transformational power of education.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS TO PERFORM WORK:
- Bachelors degree.
- Strong interpersonal written and verbal communication skills.
- Ability to manage multiple priorities with attention to detail and follow-through.
- Comfort using technology and learning CRM platforms (Slate preferred).
- Growth mindset and a willingness to try new strategies to reach students.
Preferred:
- Previous experience in admissions recruitment or student support (especially in online or adult education).
- Familiarity with Slate or similar CRM tools.
- Knowledge of graduate program landscapes adult learner needs or nontraditional student engagement strategies.
- Passion for education access and working with diverse student populations.
KNOWLEDGE SKILLS AND ABILITIES:
- Ability to plan organize and prioritize work ability to multi-task.
- Ability to meet schedules and timelines.
- Exceptional customer service and adaptability in a dynamic environment.
- Analytical and problem-solving abilities.
- Strong verbal and written communication skills.
PHYSICAL DEMANDS:
Requires sedentary work that involves walking standing lifting carrying pushing and pulling some of the time and requires the ability to lift up to 50 pounds and the ability to exert up to 10 pounds of force on a recurring basis or routine keyboard operations.
WORKING CONDITIONS:
Work environment risks exposure to no known environmental hazards.
EOE M/F/D/V
Employment Type
Full-Time
