Office Administrator
Office Administrator
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Office Administrator
Company: Trident Service Group
Location: Campbelltown PA
Company Description:
Trident Service Group is a premier swimming pool service retail and construction company enabling backyard entertainment. Founded on a legacy of family-owned businesses dating back to the 1960s we are committed to delivering exceptional customer service and top-quality solutions. From custom pool construction to expert maintenance and retail offerings we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair cleanings seasonal openings & closings new construction and renovation. At Trident customer satisfaction is at the heart of everything we do. We operate as a family of brands across the Mid-Atlantic region.
Position Summary:
We are seeking a dedicated and friendly Office Administrator to join our well-established pool service company. Reporting to the Branch Manager the ideal candidate will be responsible for handling incoming communications general clerical work inventory & database maintenance and at times resolving customer issues in a professional and empathetic manner. Our ideal candidate will have a high level of attention to detail and organizational skills.
Key Responsibilities:
- Working a 8:00am-5:00pm Mondy-Friday schedule with hour lunch. Requirements to work two Saturdays per month during busy season 8:00am-1:00pm.
- Inbound communications including being first to answer incoming phone traffic emails and chats.
- General filing.
- Preparing handwritten Inventory forms for posting in the computer.
- Posting inventory transactions to our systems.
- Clerical duties and maintenance related to files and systems.
- Maintaining the Sales Lead System both hard copies and database.
- Research and special projects for other company employees.
- A backup to resolve customer complaints and issues efficiently and courteously.
- Identify and escalate priority issues to the appropriate departments.
- Proficient in using inventory and customer service software and tools
- Strong problem-solving abilities and attention to detail
- Any other general office tasks required by the company.
Requirements
Required Qualifications:
- High school diploma or equivalent
- 2 years experience in office setting preferably with a service company
- Familiarity with Microsoft Office programs
- Data Entry experience
- Strong attention to detail and a team-first attitude
- Dependable and punctual with a positive and professional demeanor
Preferred Qualifications:
- Experience with pool maintenance industry
- Familiarity with inventory database and/or ERP systems
Benefits
Why Join Trident Service Group
At Trident Service Group we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality innovation and customer satisfaction. As an Office Administrator at Trident Service Group youll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.
Benefits
- Hourly rate of $17-$20 dependent on experience. Time and a half for overtime.
- Health dental and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
How to Apply:
If you have a creative entrepreneurial spirit and are excited to help tell the story of our growing business we want to hear from you! Please submit your resume and cover letter through our website at
Required Qualifications: High school diploma or equivalent 2+ years experience in office setting, preferably with a service company Familiarity with Microsoft Office programs Data Entry experience Strong attention to detail and a team-first attitude Dependable and punctual, with a positive and professional demeanor Preferred Qualifications: Experience with pool maintenance industry Familiarity with inventory, database and/or ERP systems
Employment Type
Full Time
