Sr Manager, Change Management and Product Operations
Sr Manager, Change Management and Product Operations
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Salary Not Disclosed
1 Vacancy
Job Description
The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visas overall vision to be the best way to pay and be paid for everyone everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.
The Senior Manager Portfolio Operations will partner closely with product teams to support key change management activities and program management strategic initiatives across VAS priorities. The successful candidate will have over a decade of experience leading change and projects across product management delivery and operations functions in a consulting firm or equivalent.
He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals. This role requires a dynamic leader who can seamlessly integrate change management principles with strategic project support to drive transformative outcomes
Key responsibilities
Change Management and Adoption:
Drive change management and adoption efforts critical efforts lead by the VAS Chief Operating Officer to ensure critical initiatives are effectively communicated and embraced across the organization.
Develop and implement comprehensive communication plans to effectively convey goals progress and outcomes to all relevant stakeholders.
Establish and monitor metrics to measure the success and impact of change management initiatives making data-driven adjustments as needed.
Facilitate communication and collaboration across all business units regions and cross-functional stakeholders providing expert guidance on change management and adoption strategies to ensure successful sponsorship and leadership of transformation initiatives.
Strategic Project Support:
Project Leadership:
Program Management VAS wide strategic and operational projects focused on driving more optimal operational effectiveness
Facilitate communication and collaboration across all business units regions and cross-functional stakeholders ensuring alignment and support for transformation initiatives.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
Background in consulting organizational transformation and product-oriented change management.
Proven experience in organizational transformation focusing on change management and strategic planning.
Excellent influence skills including integrity credibility empathy and collaboration.
Strong program management skills to coordinate and lead complex projects with cross-functional teams.
Strong attention to detail and delivery of high-quality work.
Self-motivated humble and curious learner with a growth mindset.
Excellent communication and presentation skills able to articulate complex concepts clearly.
Exceptional organizational skills and the ability to manage expectations and deliver results in a timely fashion.
Ability to work in a fast-paced environment and adapt to changing priorities.
Experience in the payments industry is a plus.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142200.00 to 196350.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
