Assistant Director, Event Services
Assistant Director, Event Services
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Salary Not Disclosed
1 Vacancy
Job Description
WHAT YOU WILL BE DOING:
You are a creative and passionate about delivering incredible experiences for your guests. You enjoy the thrill of exceeding goals and bringing spectacular events to life - and it just so happens youll be doing just that in an award-winning hotel.
Reporting to the Director Event Sales & Services the Assistant Director Event Services is responsible for the servicing of group business with ranging sizes and markets.
- Lead by example and be invested in our Heartist and Vitality culture
- Mentor and manage Event Service Managers and coordinators
- Ensure all department standards are being met
- Assist in problem solving with event managers and coordinators and assist with client resolution when needed
- Provide detailed resumes and banquet event orders for each event to ensure all important information is communicated to the all departments including 3rd-party outlets
- Conduct site tours for existing clients
- Attend weekly pick up meeting and manage room blocks for all assigned groups
- Walk event space to ensure proper set up and all requirements per the Banquet Event Orders
- Meet with event contacts for pre-planning on-site and post-meeting critiques
- Represent the hotel in a positive manner on property and in the community
- Maintain working knowledge of all departments in the hotel
- Meet Food and Beverage revenue goals through maintaining business on the books and upselling
- Knowledge of trends in order to make recommendations for pricing/menus/service
- Report on department financials
- Assist in Budget and Forecasting
- Assist in leading other Event Service Managers and being a strong voice and representative for the Events Department
- Implement new processes and SOP for the Events department where needed
- Any other tasks that may be assigned
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- A minimum of 5 years of combined hotel catering sales or services experience
- Current or previous experience in the Chicago market preferred
- Previous experience in a luxury or 4 diamond/4 star establishment preferred
- Guest focused with a passion for service excellence
- Works well under pressure in a fast paced and constantly changing environment
- Ability to multi-task
- Strong selling skills to include negotiation and the closing process
- High level of creativity enthusiasm and flexibility
- Proven ability to effectively lead motivate and develop team members
- Knowledge of Opera or Property Manager Microsoft Office and Windows XP preferred
- Excellent written and verbal interpersonal and communication skills
- Available to work weekends and holidays as needed
- Ability to work independently and prioritize responsibilities
Additional Information :
WHAT IS IN IT FOR YOU:
- Salary Range: $97K - $102K
- Employee Benefit Card offering discounted rates at Accor worldwide
- Learning & Development programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibilities such as Sustainability Diversity Inclusion & Belonging
- Comprehensive Benefit Package which offers:
- Health Dental Vision Life Disability & AD&D insurance Accidental Injury Insurance Hospital Support Critical Illness Insurance 401K plan Paid leave such as Vacation Personal Maternity/Paternity and Holiday.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
