Assistant Rooms Manager
Assistant Rooms Manager
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$ 72000 - 75000
1 Vacancy
Job Description
At Montage Its All Because of YOU!
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn grow and have fun. At Montage we know our success is all because of you. Here youre not just an associate but a passionate creator of authentic personalized experiences. Youll feel empowered to think creatively discover career growth opportunities and have fun while crafting lasting cherished moments for our guests. Working at Montage is more than a job; its a way of life. Dont just imagine the possibilityjoin us.
Your Journey
Manage the day-to-day operations of the Front Office and Bell/Door teams
Collaborate with the Director of Front Office Director of Housekeeping and Hotel Manager on all operational functions programs assignments and hotel activities as deemed necessary to support the business
Review and analyze guest engagement scores and trends in Medallia
Review guest profiles with the aim of creating a personalized experience
Review daily activity inclusive but not limited to arrivals departures in-house itineraries etc. with the aim of delivering on all guest expectations
Deliver on guests expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside the scope of duties based on business needs
About You
You are passionate about providing exceptional service and creating memorable moments
You have strong communication skills and the ability to collaborate in a team environment
You are open to learning developing and growing both yourself personally and helping others do the same
You are trustworthy and have integrity
Must Haves
1 year of previous Rooms Division management experience required; Front Office and/or Housekeeping management experience highly preferred
Experience in a luxury hotel and/or resort required
High School Diploma or equivalent required; Bachelor Degree preferred
Ability to multi-task in a high volume and fast paced environment
You will Enjoy
Free meals
Free uniforms and cleaning
Ongoing community outreach events
Hotel discounts
Associate events throughout the year
Healthcare benefits
DailyPay Incentive Opportunity
Physical Requirements
Standing and exerting well-paced mobility for up to 8 hours in length
Ability to bend squat and lift up to 15 pounds including but not limited to luggage guest items and bags on a regular and continuing basis
Ability to push and pull carts weighing up to 50 pounds on a regular and continuing basis
Must be able to bend stoop squat and stretch to fulfill tasks
At Montage we want every guest and every associate to feel that they belong. To be seen to be recognized and to feel our gratitude. In the United States we are proud to be an Equal Opportunity Employer veterans/disability. Qualified applicants will be considered without regard to race color religion sex age national origin sexual orientation gender identity disability protected veteran status or any other basis prohibited by federal state or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay scale* for this position is $72000 to $75000 per year.
*The pay scale is the base salary or hourly wage range exclusive of incentive pay such as commissions piece rates gratuities and the like that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
Live Your Passion. Add Your Magic.
At Montage International we are doing something different something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Talent Plus Online Assessment Information & Alternative Selection Process Request
As part of its interview process Pendry Manhattan West uses Talent Online Assessments a hiring tool administered by Talent Plus a third-party management consultant company. These Assessments consist of a series of questions related to your talents and abilities which are then analyzed by human resource professionals in conjunction with the other aspects of Pendry Manhattan Wests application and interview process. This information is one of several factors used by Pendry Manhattan West to determine an applicants strengths and ultimately their compatibility with a position at the Hotel. The results of Talent Online Assessments are by no means the sole or dispositive factor considered by Pendry Manhattan West when making employment decisions. Rather Talent Online Assessments are one aspect of the larger application process. New York City Resident applicants who do not wish to participate in a Talent Online Assessment may request an alternative selection process by emailing .
Applicants requesting an alternative selection process should indicate the reasons for their request and whether such request is made as an accommodation for a disability that prevents the applicant from taking a Talent Online Assessment. The data collected by Talent Online Assessments consist only of an applicants name and responses and Pendry Manhattan West maintains Talent Online Assessment results under strict confidentiality.
We are deeply committed to a fair and equitable hiring process. To ensure a fair and equitable process Pendry Manhattan West has completed a bias audit of the Talent Online Assessment tools. Results can be requested by contacting .
Data entered into Talent Online Assessments is stored in Talent Bank. This information can be accessed by emailing a request to and will be provided within 30 days of the request. Data shall not be disclosed where such disclosure would violate local state or federal law or interfere with a law enforcement investigation.
If you are an internal applicant please log into Workday and apply for your application to be considered.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Required Experience:
Manager
Employment Type
Full-Time
