Deputy Manager - Operations
Deputy Manager - Operations
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Job Description
Job Summary:The Deputy Manager Operations will play a critical role in overseeing business operations ensuring seamless workflow efficiency and leading a team toward operational excellence. This position requires expertise in people management motor bodily injury claims processing and technical oversight ensuring high-quality service delivery while driving continuous improvement Responsibilities:Business Operations Management:Oversee day-to-day operations to ensure seamless workflow and optimized efficiency across and refine operational strategies aligned with business goals and industry best key performance metrics analyze trends and implement continuous improvement compliance with regulatory requirements internal policies and risk management automation and digital transformation efforts to enhance operational Management & Leadership:Lead mentor and develop a high-performing team to foster a culture of accountability and workforce planning staffing decisions and talent development regular performance evaluations and provide constructive feedback to enhance team employee engagement and professional growth through coaching training and development an inclusive work environment encouraging innovation and Bodily Injury Claims Process Oversight:Oversee the end-to-end claims handling process ensuring timely and accurate strategies to improve claims processing efficiency while minimizing fraud with legal teams insurers and external stakeholders to manage complex claims claims trends and data analytics to optimize resolution strategies and mitigate financial adherence to industry regulations and company policies regarding claims Expertise & Risk Mitigation:Provide subject-matter expertise in motor bodily injury claims assessment fraud prevention and liability data-driven insights to improve claims validation processes and reduce fraudulent opportunities for automation in claims processing and risk assessment updated on emerging trends in insurance claims management and regulatory changes.
Qualifications :
Qualifications & Skills:Bachelors degree in Business Administration Insurance Finance or a related experience in operations management people leadership and motor bodily injury claims analytical and problem-solving skills with the ability to drive strategic in claims handling systems data analytics tools and risk assessment communication and stakeholder management of industry regulations compliance standards and fraud detection Competencies:Leadership & Decision-MakingClaims Processing ExpertiseOperational Excellence & Efficiency ImprovementPeople Development & Team EngagementAnalytical Thinking & Data InterpretationRisk Mitigation & Fraud PreventionStakeholder Communication & Collaboration
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
