Host or Hostess PM FT
Host or Hostess PM FT
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Job Description
StepStone Hospitality is GROWING and looking to add Restaurant Host/Hostesses to our dynamic Le Meridien Sheraton Charlotte Hotel Team!
What will you be doing as a Restaurant Host/Hostess
- Greet all guests in a warm and enthusiastic manner provide silverware and appropriate menus and advise of any daily specials.
- Seat guests in appropriate sections and fairly to all servers.
- Answer the telephone after no more than three rings including room service and assign orders to servers.
- Handle closing of guest transactions in restaurant and room services close out register and balance out cash for shift as well as keeping cash funds secured at all times.
- Set up host stand with menus blank checks cash trays register tape candy change vouchers etc. Check tables to ensure proper set up for each shift.
- Check guest tables to ensure guest service and food quality are satisfactory and up to StepStone and hotel standards.
- Notify a manager immediately of any guest complaints.
- Call back-room service guests to check service up sell and arrange tray pickup.
- Use proper etiquette guidelines for seating guests.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
- Ability to accurately use various office software.
Requirements
- Minimum lifting of 50 pounds.
- Pushing bending stooping upward reaching manual dexterity.
- Hearing writing typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge applicable Federal state and local health safety and legal regulations.
- Must have excellent mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
- CPR training and first aid training preferred.
Employment Type
Full-Time
Key Skills
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