Scheduler/Transportation
Scheduler/Transportation
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Salary Not Disclosed
1 Vacancy
Job Description
Fluent in English and Spanish is required for this role.
Scheduler/Transportation needed for this fast pace busy day center.
Gary and Mary West Pace is a rapidly growing and thriving Senior day center for the fragile elderly.
If you are seeking an exciting career in the healthcare industry this is the job for you. We prefer an individual who has experience for this role and is very upbeat.
This a a full time position Monday through Friday.
Why Work for Gary and Mary West PACE
Because you desire work/life balance and have a passion to make a difference in the lives of North County seniors and their families!
You will receive generous pay and a benefits program focused on your health and wellness that includes 10 paid holidays 13 days of PTO 5 days of sick leave and a 5% employer-match to our 403b retirement program.
Because we encourage professional development and support all staff to expand their skillset providing an annual education allowance.
You will be part of a distinct company culture where work feels like family and collaborate with a multi-disciplinary team environment where you are appreciated and valued.
Come do your best work where your contribution matters!
About PACE: Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality affordable health and support services that preserve and protect their dignity quality of life and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly) affiliated with West Health () is a new non-profit that delivers medical social and behavioral services to the frail elderly to the North County of San Diego. This PACE center will be entrepreneurial in nature and will focus on innovations and bringing new processes to the traditional PACE environment.
Were looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate comprehensive health and supportive care.
One Team One Mission
Under supervision of the Medical Director the PACE Physician provides assessment planning primary care and continuous medical coverage to PACE participants in an interdisciplinary team environment and in accordance with Gary and Mary West PACE standards.
Position Summary:
Responsible for managing and maintaining comprehensive transportation schedules to ensure timely and efficient travel for PACE participants based on their healthcare needs. Participates as a member of the Interdisciplinary Team (IDT) and acts as a key liaison between participants caregivers internal departments and external transportation vendors to support uninterrupted high-quality care.
Essential Functions:
- In conjunction with the contracted transportation vendor develop and maintain participant transportation schedules in alignment with care needs and appointments.
- Coordinate with interdisciplinary team (IDT) members to ensure smooth scheduling and care delivery.
- Manage all transportation requests including center visits external appointments and dialysis.
- Input and track return visits semi-annual assessments cancellations and changes.
- Serve as the central point of contact for families and care teams regarding transportation logistics.
- Work with vendors to arrange appropriate transportation obtain usage data and resolve scheduling issues.
- Utilize transportation software to provide real-time updates and estimated times of arrival.
- Perform reminder calls and document interactions in participants electronic health records (EHR) according to PACE regulations.
- Ensure transportation services are promptly removed for disenrolled or deceased participants.
- Support leadership with transportation reports and data analysis.
- Educate participants on transportation processes and confirm upcoming appointments.
- Monitor and resolve scheduling conflicts to prevent double-booking or overlaps.
- Distribute schedules and other necessary information to the appropriate staff and/or participant.
- Interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
- Adhere to and support the centers policies practices and procedures. Maintain strict participant confidentiality and adhere to all program policies and procedures.
- Participate in meetings trainings and additional duties as assigned with flexibility in scheduling.
Education and Certification:
- High School diploma or GED required.
Skills & Experience:
- Must be able to demonstrate proficiency of Microsoft computer applications. Experience working with Electronic Medical Record system (EMR) preferred.
- Bilingual English Spanish strongly preferred.
- Minimum of one (1) year of documented experience working with a frail or elderly population required.
- Skilled in communicating with participants their families and other staff members; ability to establish a helping trusting relationship with participants.
- Ability to follow through with instructions and directions provided by supervisor RN QAPI coordinator primary care physician and/or medical director.
- Ability to utilize appropriate safety measures when providing care.
- Ability to work effectively and harmoniously as part of an interdisciplinary team the elderly providers of services and peers.
- Well organized dependable flexible and resourceful.
Medical Clearance:
Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
Gary and Mary West PACE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin pregnancy military and veteran status age physical and mental disability genetic characteristics gender gender identity gender expression or sexual orientation or any other considerations made unlawful by applicable state or local laws.
Employment Type
Full-Time
