Senior Manager, Process Manager: Audit Chief of Staff (Hybrid)
Senior Manager, Process Manager: Audit Chief of Staff (Hybrid)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Capital Ones Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organizations Audit Committee. Audit professionals are experienced well-trained and credentialed and operate within a collaborative agile environment to deliver value-added opinions and recommendations. Audits vision to provide high value independent proactive insights to innovate with technology and to be a top-notch talent destination creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
Audits Chief of Staff team is seeking a Senior Manager who is experienced in leading Training and associate development programs. This Senior Manager position will lead a mature high-performing professional team of associates who deliver on an ambitious training strategy ensuring Capital Ones auditors receive the required training opportunities to execute effectively for the Company. The Training team partners closely with all Audit teams stakeholders and leaders to assess training needs. The team ensures delivery of relevant training through a variety of methods including in-house outsourced and self-paced content. The team also allows Auditors to maintain professional certifications by full in-house CPE administration. Key to training is Audits onboarding training program which provides support and the necessary tools for all department new hires and their managers and it spans all levels and roles including executive onboarding.
Key Responsibilities:
Deliver on and evolve the Training strategy for the Audit department
Build strong relationships and engagement routines across the department to identify and/or align training needs priorities and outcomes
Use integrated thinking data sources and industry trends to identify training needs
Establish strong partnerships with external training suppliers and find opportunities to maximize partner relationships
Create and drive a training steering committee that guides organizations training agenda and tracks and reports training outcomes
Serve as a leader in the department during significant change by delivering relevant training and addressing dynamic training needs
Engage regularly with senior leadership and Chief Audit Executive to continually align on priorities and progress
Drive awareness of and brand the Training programs value strategy and direction
Deliver various in-person classroom training across Audits footprint
Lead and develop a team of training associates and elevate the Training Department to best-in-class through creative and timely solutions that build associate knowledge and skills
Ensure all documentation is regulator-ready
Travel: This position will travel up to 20 percent of the time.
Heres what were looking for in an ideal teammate:
You have a strong background in training and development curriculum design and process management.
You prefer working in a high paced professional environment and bring energy to your team and work.
You have Audit Risk or Compliance experience either as a practitioner or related role
You have led small teams with a track record of inclusion and enablement.
You are a team player and enjoy collaborating with and being a part of a high performing team.
You are a critical thinker who constantly evaluates risk connection points and the importance of being well-managed.
You are a great communicator and trainer and you enjoy collaboration across levels and stakeholders.
You are a great listener a curious learner and like to understand how things work.
You like telling the story of your teams work - both challenges and accomplishments.
You are not afraid to challenge and drive change.
You are focused on improving associate experience and making things easier for everyone.
You are focused on driving clarity.
You have outstanding communication and partnership skills which are essential for interacting training and communicating across all levels to manage inform and influence outcomes.
You have experience working with and presenting to executive stakeholders and leadership teams.
You have strong consulting skills.
You enjoy helping others answering questions trouble-shooting and solving problems.
You demonstrate organizational agility to adapt to changing demands.
Basic Qualifications:
Bachelors Degree or military experience
At least 3 years experience in corporate training and development curriculum design
At least 3 years of experience in process management
At least 3 years of experience in deck building and presenting to large audiences
At least 1 year of experience in Auditing Risk Management Compliance or a combination
At least 1 year of People Management experience
At least 1 year experience with Google Suite
Preferred Qualifications:
5 years experience in corporate training and development curriculum design
5 years experience in process management
1 years experience in third party relationship management
3 years of People Management experience
1 years experience in design thinking customer-focused process design or user experience design
1 years of experience in reporting or data analytics
5 years of experience in deck building and presenting to large audiences
At this time Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday Tuesday Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $154600 - $176400 for Sr Manager Process ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Senior Manager
Employment Type
Full-Time
