FLEX Senior Manager - ARA Acceptance
FLEX Senior Manager - ARA Acceptance
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Job Description
The FLEX Senior Manager Auto Room Assignment Acceptance Testing will provide operational input and PMS subject matter expertise to support business requirement testing for Auto Room Assignment (ARA) in the Agilysys STAY and Opera Cloud PMS products. This position also plays an active role in supporting defect management and the future PMS strategy including providing input into design testing training deployment and support.
CANDIDATE PROFILE
Education and Experience
Required
- 4-year bachelors degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related field; OR a combination of education and experience from which comparable knowledge can be gained.
- 5 years of hotel systems experience or other relevant experiences using LightSpeed PMS FOSSE FSPMS and/or Opera
- Experience working with international teams and supporting global systems and operational processes
Preferred
- FOSSE LSPMS FSPMS & Opera V5.6 property management experience
- Hospitality leadership experience
- Experience with other Marriott Property Management Systems including LightSpeed FSPMS and Opera
CORE WORK ACTIVITIES
- Write acceptance test scenarios and scripts based on IDD.
- Conduct comprehensive testing including business flow testing to validate system functionality and identify gaps.
- Document testing results and provide pass/fail outcomes for user testing.
- Validate business processes and training from the users perspective.
- Update Jira bugs monitor defect solutions and attend Defect Triage Calls.
- Retest and validate solutions from the PMS Vendor.
- Execute acceptance test scenarios in Zephyr Tests update Jira stories and log defects.
- Communicate issues to the test lead that may impact schedule budget or quality.
- Analyze and document current and future business processes identifying improvements.
- Collaborate with experts and stakeholders to implement and test requirements.
- Document user stories and acceptance criteria in an agile environment.
- Develop and maintain functional integration and testing requirements ensuring adherence to change control processes.
- Create and govern test plans for User Functionality testing.
- Support the development team by clarifying requirements and addressing design issues.
- Identify creative solutions to business requirements and provide recommendations.
The pay range for this position is $47.35 to $56.83 per hour.
Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.
The application deadline for this position is 14 days after the date of this posting May 22 2025.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Senior Manager
Employment Type
Full-Time
