Senior Director Aging Health and Wellness Services
Job Description
Organizational Summary
Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years Union Settlement has provided critical and innovative programming to children youth families and older adults. As a pioneer of the settlement house movement Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs New Yorkers gain opportunities develop skills and become empowered to pursue and achieve their dreams.
Today Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlements current programmatic portfolio includes 8 core program areas: Early Childhood Education Youth Services (including after school programs) Family Services (including the Family Enrichment Center and the Family Childcare Network) the East Harlem Community Partnership Adult Education Mental Health Services Older Adult Centers and Economic Development. Union Settlement serves more than 10000 individuals and nearly 1000 businesses every year.
Strengthened by a dynamic diverse and collaborative workforce of more than 350 employees Union Settlement also serves as a connector convener and advocate for East Harlem and its partners. To learn more about Union Settlement visit
Position: Senior Director AHWS
Department: Aging Health and Wellness Services
Reports to: Executive Director & Deputy Director of Aging Health and Wellness Services
Hours: Full-Time
Salary:$100000 - $105000
FLSA: Exempt
Location:On-site - 2078 Second Ave 1-day remote option
Positions Reporting to this Role:Aging Health and Wellness Department
PositionSummary:
The Senior Director of the Aging Health and Wellness department is responsible for managing all the programming Union Settlement offers to the older adult population of East Harlem which include five older adult centers Meals on Wheels Transportation and the Naturally Occurring Retirement Community (NORC) at Franklin Plaza. Responsibilities include budget preparation fiscal management food services management providing supportive services establishing and maintaining sanitary and safety standards supervision and staff development record keeping reporting to funding agencies and adherence to the Department for the Agings (NYC Aging) performance standards and guidelines. The Executive Director is a member of the agencys senior management team and serves as a strategic partner in planning and implementing the future vision for the agency. The Executive Director must be both a hands-on worker and an excellent manager supervising a staff of approximately 50 individuals.
Responsibilities:
- Direct and administer a program that meets the nutritional emotional physical intellectual and social needs of older adult participants and the contractual requirements of funding agencies.
- Review and evaluate delivery of services on an on-going basis. Direct all changes to improve service delivery and ensure program goals are being met.
- Direct all outreach to target populations and liaison with appropriate community and government agencies regarding senior services provided by Union Settlement.
- Build and maintain partnerships with community organizations and government agencies to expand services and outreach.
- Disseminate information regarding available entitlements and social services to staff on a regular basis.
- Ensure all meal related functions (i.e. food purchasing kitchen functioning menu planning) as well as policies and procedures from NYC Aging the New York City Department of Health (DOH) and Union Settlement are followed.
- Define measure and evaluate program performance data.
- Create continuous improvement based on performance data.
- Train supervise and motivate others to engage in appropriate performance management activities.
- Evaluate staff performance and identify areas of training needed. Collaborate with internal departments and external agencies to facilitate training.
- Collaborate with the Finance Department to create budgets and fiscal controls. Adhere to all funding agency guidelines when purchasing or distributing funds.
- Collaborate with development in grant writing fundraising and donor engagement efforts to secure resources for programs and services.
- Ensure all funding agency policies and procedures as well as Union Settlement policies and procedures are enforced and followed.
- Collaborate with the Development Department regarding grant proposals and fundraising opportunities.
- Ensure the proper use and maintenance of all Aging Health and Wellness sites. Collaborate with New York City Housing Authority and Union Settlement Facilities Department to ensure proper maintenance of sites.
- Ensure service records are maintained and reports submitted on time.
- Participate in NYC Aging training.
- Represent the department and organization in public forums coalitions and advocacy efforts related to aging and wellness.
- Provide updates on program outcomes challenges and strategic opportunities to the board of directors and senior leadership
- Ensure compliance with Building Fire and Health Department Codes
- Additional duties as assigned by the Executive Director and Associate Executive Director.
Qualifications:
- Masters Degree in Social Work Gerontology Human Services or related field preferred.
- Significant experience managing senior programs with at least 5 years supervisory experience.
- Familiarity with NYC Aging and DOH policies and procedures governing food preparation and delivery.
- Excellent interpersonal skills.
- Excellent organizational verbal and written skills.
- Excellent computer skills.
- Demonstrated ability to perform multiple tasks effectively in a fast-paced challenging and constantly changing environment.
- Knowledge of East Harlem community.
- Demonstrated understanding of the challenges facing aging populations.
- An innovative and patient professional dedicated to serving aging populations.
- Unquestioned personal and professional integrity
- A strong desire to help improve the lives of the residents of the local East Harlem community
- Bilingual (English/Spanish) a plus.
- An appreciation for the needs of the East Harlem community and the importance of the social service work performed by Union Settlement
CO RE CO MPETENC IE S
- Leading Others:Createsasenseofurgencythroughouttheorganizationontheimportanceofachievingoutcomes.Inspiresinfluencesandenablesteammemberstoreachtheirgoals
- Facilitating Change:Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlements goals.
- Managing Performance:Evaluates and revises goals semi-annually with the team. Provides consistent supervision anddocuments performance highlights and concerns
- Applying and Developing Expertise:Embraces and leads the team to achieve milestones.Seeksandsupportsprofessionaldevelopmentopportunitiesforteammembers.Managesfinancesandbudgets effectively
- Communicating and Collaborating:Listens well and actively engages with others with honesty and integrity and holdsteam accountable to the same standard
Union SettlementsDiversityEquity &InclusionCommitment
Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race color religion marital status age national origin physical or mental disability gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
Required Experience:
Exec