Senior Officer, Workforce Programs
Senior Officer, Workforce Programs
Posted on :
24-05-2025
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1 Vacancy
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Job Description
Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
CPGs workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.
The Resource Planning & Optimization team is responsible for effectively managing the CPGs resource plan inclusive of Metrolinx Infrastructure Ontario and Consultants (i.e. One Team). The team focuses on leveraging technological solutions to analyze resourcing needs while streamlining processes and procedures to ensure CPG has right resources with the right skills in order to deliver the capital program on-time on-budget and to a high-quality.
What will I be doing
- Develops and leads workforce planning strategies to support program delivery across CPG business units ensuring alignment with staffing requirements hiring targets and broader organizational objectives.
- Partners with project delivery teams HR Services Finance and Resource Optimization to ensure integrated workforce models consistent hiring practices and strategic alignment across all resourcing initiatives.
- Identifies and implements opportunities to improve workforce productivity and hiring efficiency developing proposals and action plans that drive continuous improvement.
- Manages Position Change Requests and ad hoc Resource Requests overseeing their submission tracking and execution in close collaboration with internal stakeholders and cross-functional teams to ensure efficient resourcing.
- Analyzes vacancy and workforce data to identify resourcing gaps trends and deviations from baseline plans developing comprehensive reports that provide actionable insights to support data-driven decision-making mitigate risks and inform proactive workforce planning strategies.
- Assesses training needs and coordinates targeted development sessions to build workforce capability and support long-term talent readiness.
What Skills and Qualifications Do I Need
- Completion of a degree in Business Administration Transportation Planning or a related discipline or a combination of education training and experience deemed equivalent
- Demonstrated experience with coordinating complex projects under pressure to meet critical schedules and budgetary commitments preferably in transportation delivery and/or the public sector
- Project management principles and practices and interpersonal skills to coordinate complex projects (e.g. project development project progress related staff and project resources) and monitor project activities for adherence to timelines and budgetary commitments and project performance objectives
- Analytical and problem-solving skills to identify / address issues that may interfere with project completion and resolve conflicts within the project team
- Interpersonal and oral/written/presentation communication skills to prepare project status reports guide others in performing their day-to-day activities and identify training requirements
- Project Management Professional (PMP) certification is an asset
- Ability to interpret data to drive decision-making with exposure to tools like Power BI
- Ability to create presentations for senior managing using PPT and to facilitate
- Ability to adapt to constant change and pivot with flexibility
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at: or email.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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Required Experience:
Senior IC
Employment Type
Full-Time
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