Payroll and Benefits Manager

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the countrys first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act) PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealths Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.

Position Summary:

The Payroll & Benefits Manager is responsible for overseeing and executing the organizations day-to-day payroll and employee benefits functions. This role ensures timely accurate payroll processing and administration of employee benefits while also identifying opportunities for process improvements compliance enhancements and system efficiencies. The Manager plays a critical role in maintaining regulatory compliance employee satisfaction and financial accuracy across all payroll and benefit-related functions.

Supervisory Responsibilities: None

Essential Functions: (The following is a list of essential functions which may be subject to change at any time and without advance notice. Management may assign new duties reassign existing duties or eliminate a role. Responsibilities include but may not be limited to the following.)

Payroll Management:

• Leads and processes bi-weekly payroll to ensure accuracy timeliness and compliance while identifying opportunities for process improvement. Enters maintains and/or processes payroll; information may include employees hourly rates salaries bonuses or other compensation time worked paid leave and holidays deductions and withholding address changes and other information.
• Ensures proper processing of payroll deductions for taxes benefits charitable contributions and other deductions.
• Ensure timely and accurate booking of payroll entries in the financial system.
• Provides training and backup coverage to ensure payroll continuity and team development.
• Reconciles payroll to the general ledger and monthly bank statements.
• Issues or reissues physical or replacement checks or direct deposits due to payroll errors or final discharge.
• Identifies trends and system enhancements ensuring the organization is audit-ready and in full compliance.
• Evaluates payroll processes regularly to ensure accuracy compliance and efficiency; leads improvement initiatives as needed.

Benefits Administration:

• Administers employee benefits programs including health dental vision disability life 401(k) COBRA and wellness benefits in conjunction with external partners.
• Conducts new hire benefits orientations and assists employees with benefits-related inquiries and claims.
• Manages benefit enrollment change ensuring timely updates to the employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health dental life and other related benefit claims.
• Reviews and reconciles monthly premium statements for all group insurance policies and maintains statistical data relative to premiums claims and costs. Resolve administrative problems with the carrier representatives.
• Manages workers compensation claims with third-party administrator. Follows up on claims.
• Leads annual open enrollment strategy including planning communication and implementation.
• Assists with the planning and communication of open enrollment wellness initiatives and other employee benefit programs.
• Develops meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensures distribution of required employee notices.
• Prepares and maintains biweekly employee reports new-hire and absentee reports.

Compliance Reporting and Special Projects:

• Prepares and submits required government filings and reporting related to payroll and benefits.
• Reviews and responds to unemployment and workers compensation claims in partnership with third-party administrators. Reviews unemployment statements.
• Partners with CFO COO and HR leadership to analyze benefit plan design vendor performance and cost-saving opportunities
• Leads special projects related to payroll or benefits systems process automation or vendor transitions.
• Serves as liaison to payroll and benefits providers (e.g. ADP benefits brokers).
• Other duties as assigned by the CFO.
• Performs other duties as assigned.

Competencies/Skills:

• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Strong understanding of payroll systems (ADP).
• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills and customer service skills with the ability to explain complex topics clearly.
• Excellent organizational and time management skills.

Education/Experience:

• Bachelors degree in Human Resources Business Administration Accounting or related field required.
• 5 years of experience in payroll and benefits administration. Supervisory or management experience preferred.
• Experience leading vendor relationships and systems implementations strongly preferred.
• SHRM-CP SHRM-SCP or CEBS certification preferred.

Requirements:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job the employee is required to talk and hear regularly. The employee must be able to remain in a stationary position 80% of the time. The employee needs to move inside and outside the office to access file cabinets office equipment meet with community partners at different sites. The position requires occasionally lifting office products and supplies up to 50 pounds and traveling to various locations for meetings.

Physical Requirements:

Physical demands represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualification Requirements:

To perform this job successfully an individual must adequately perform each essential function. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts including populations most impacted by health inequities. We actively seek a diverse staff that is reflective of the community we serve.

It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race sex sexual orientation gender identity or expression color creed religion national origin age disability marital status parental status family medical history or genetic information political affiliation military service or any other non-merit based factor in accordance with all applicable laws directives and regulations of federal state and city entities.

Required Experience:

Manager