Medical Assistant - Neurosurgery - Full Time
Medical Assistant - Neurosurgery - Full Time
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY
Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedicas values to the patient.
ACCOUNTABILITIES
1. Reports for scheduled shifts on time and in a professional manner with regard to behavior telephone courtesy dress identification and communication with patients colleagues and outside agencies.
2. Works closely with the provider and leadership to continually improve the patient experience though daily patient care clerical support ongoing projects and assumes additional duties as needed in a self-directed manner.
3. Prepares the patient for the visit by taking vital signs documenting and order entry within the EPIC system arranging and coordinating support and ancillary services for patient care preparing patient rooms for visits stocking exam rooms preparing schedules and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests phlebotomy procedures) as needed.
4. Provides for a safe patient experience through adherence to clinical protocols regulatory requirements manufacturer standards and reports any potential equipment malfunctions or safety violations.
5. May support a variety of clerical office functions including calls documentation scanning etc.
6. Within scope of Medical Assistant demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Records complete and accurate messages and obtains necessary instructions from providers and nurses etc. when appropriate.
7. Supports internal and external customers to maintain a superior customer experience across the continuum of care through teamwork. Communicates professionally with patients providers and co-workers at all times. Actively participates and is engaged in staff meetings.
8. Collaborates with leadership and other staff to recommend changes to improve the safety quality and efficiency of patient care.
9. Performs other duties as assigned that support ProMedicas core values.
Requirements
REQUIRED QUALIFICATIONS
Education: Must be a high school graduate or its equivalent.
Skills:
Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.
Able to work independently prioritize problem solve and work cooperatively with faculty and staff.
Certification: BLS (CPR) must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hire
PREFERRED QUALIFICATIONS
Education: Completion of a recognized MA program at an accredited college or university.
Years of Experience: 1 years experience in direct patient care preferred.
Certification: Applicable medical certification preferred (MA EMT STNA etc
ProMedica is a mission-based not-for-profit integrated healthcare organizational headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employment without regard to race color national origin ancestry religion sex/gender (including pregnancy) sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact
Equal Opportunity Employer/Drug-Free Workplace
Employment Type
Full-Time
