Customer Service & Logistics Coordinator
Customer Service & Logistics Coordinator
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1 Vacancy
Job Description
The Company
Join TNA an award-winning company recognized globally for innovation and rethinking the conventional.
TNA was started by Alf and Nadia Taylor as a consulting company for the food industry. Soon after Alf Taylor invented the worlds first rotary vertical form fill and seal packaging machine which revolutionized packaging speeds for snack foods. Today were the industrys leading innovator providing complete turnkey processing and packaging lines for a variety of food production including snacks French fries confectionery and more.
Click on to learn more about the organisation.
Job Details
We are looking for a Customer Service & Logistics Coordinator to join the UK Manufacturing Team. Reporting to the Manufacturing Manager the role is responsible for coordinating customer sales order shipping and invoicing processes including contract sales spare parts and warranty orders for the nominated Functional Group and/or regions.
Specific Responsibilities
- Attend to clients regarding contract sales spare parts and warranty orders and freighting within designated timeframes
- Manage the order and shipping processing to ensure accurate and on-time delivery of customer orders
- Provide accurate timely customer focused administration of all orders
- Ensure invoices are raised and processed accurately including delivered to clients within the required timeframes
- Ensure all requirements for customer shipments are met in an efficient and cost-effective manner
- Complete required reports accurately and on time
Skills Qualifications and Experience
- Minimum of 5 years experience in booking air/sea freight and coordinating export shipments (local and international) is essential
- Experience with ERP systems is advantageous
- Understanding of credit management is advantageous
- Exposure to the manufacturing industry (specifically food and packaging) is advantageous
- Experience of export documentation including packing lists certificates of origin and legislation requirements
- Exposure to MRP stock control procedures
- Excellent communication (written and verbal)
- Able to multi task be flexible and work under pressure
Able to develop build and maintain strong relationship with management co-workers suppliers and clients. Please note - in order to be considered for this role applicants must have permission to work in the UK.
Why work with us
- Egalitarian company structure which empowers employees and nurtures leaders
- International mobility opportunity - Opportunity to travel in your job and see the world
- Professional and career development benefits and education investment
- Recognition program linked to health and lifestyle benefits
- Birthday leave
- Volunteering opportunities with the Nadia and Alf Taylor Foundation
- A company that truly values diversity
If you are a highly motivated and a driven individual then apply now by emailing your resume to
Required Experience:
IC
Employment Type
Full-Time
