Concierge/Overnight 10:30pm to 7:00am (Wednesday Thursday Friday) PART-TIME $19.00- $20.95 p/h

Position Summary

Selfmotivated; uses strong hospitality focus in serving as the first and central point of contact for service related issues. Answers resident questions and assists residents in making reservations for dining travel in home service referrals dry cleaning depository entertainment attractions events etc.  as applicable.  Develops and delivers personalized service. Answers phone manages inhouse mail center and serves as a general referral source. 

Essential Duties

• Screens incoming calls; takes messages and /or forwards calls as appropriate.
• Greets and signs in all visitors
• Greets and provides directions or information to residents visitors guests and vendors.
• Responsible for sorting and distributing incoming mail.
• Provides clerical assistance as needed. Types letters of correspondence memorandums reports forms etc. Receives event reservations schedules guest apartment reservations and updates census resident directory and birthday list.
• Provides basic information to those inquiring about the community; ensures current marketing brochures are available.
• Responds to Emergency Call System and building alarm system.
• Responsible for administration of Stat Check System.
• Responsible for periodic interior rounds to ensure building is secure.
• Receives and processes work orders for the Community. Manages office equipment and supplies.
• Provides effective and courteous service to all residents guests and coworkers.
• Handles resident emergency situations in the absence of the Resident Services Director. 
• Other duties as assigned.

Qualifications :

Basic Qualifications & Experience

• High School Diploma or equivalent experience.
• Working knowledge of multiextension multiline telephone system is required.
• Prior concierge or hospitality experience strongly preferred.
• Energetic enthusiastic exceptional communication skills.
• Good organizational skills followup and follow through; must be able to multitask.
• Minimum oneyear experience in a business office environment. Strong clerical skills to include knowledge of computer software (Word Excel Outlook).
• Must be able to read write and speak the English language.
• Must possess strong communication and excellent customer service skills.
• Must be able to read write and speak the English language

Working Conditions / Physical Requirements

• Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Sits stands bends and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Interacts with residents family members visitors frequently.

Additional Information :

If you are considering a position at Christian Living Communities Cappella Living Solutions we have a wide range of benefits to consider!  These may vary based on the status of the role (PT FT or PRN).  

    Health Coverage

    Health Savings Accounts 

    Retirement (with match)

    Dental Vision Disability & Life Insurance

    Paid Time Off plan

We envision a warm and welcoming environment for all residents team members family members and members of our communities a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity as we will not hire outside the predetermined range. This position will be accepting applications on an ongoing basis. Job posting may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.

$19.00 $20.95 p/h

Remote Work :

No

Employment Type :

Parttime