The OneStop Operator serves as a liaison to the Local Board and system partners in support of the OneStop Delivery System. The Operator role supports efforts of continual improvement in the provision of integrated services to job seekers and employers under the Workforce Innovation and Opportunity Act (WIOA).
- Observe collect and report information on OneStop System to support functional operations report on performance to track overall system goals; system activities and outcomes (referrals results customer feedback staff feedback) to the LWDB; and provide recommendations for improved outcomes.
- Familiarize and provide support for continuous improvement of partner responsibilities and contributions agreed upon in the system Memorandum of Understanding to avoid duplication of services partner referral partner systems and practices and streamline processes.
- Supports the LWDB in the development and implementation of strategies for operational and performance excellence. Support partnership and outreach development.
- Observe and collect data with the intent of identifying opportunities for continuous improvement.
- Maintain an online repository of onestop system operations activities materials and documents.
- Ensure the availability of all marketing and informational materials of onestop system partner programs.
- Ensure the availability of all Labor Market Information training information and the coordination with other grant sources that support Workforce Development Board demand industries.
- Provide operational and logistical support for the delivery of services from the required OneStop partners and service providers to ensure each partner contributes to the support from the OneStop Center.
- Provide recommendations for professional development and service delivery innovations.
- Other duties as assigned
Qualifications :
- Bachelors degree from an accredited college/university in management organizational development project management business administration or similar field is required or 5years of equivalent experience.
- Lead other projects of comparable size and complexity or experience in a comparable role with similar required skills.
- Familiarity with the communities being served with knowledge and understanding of local needs and resources
- Demonstrated knowledge of labor market trends
- Demonstrated customer service skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Windows and Office (Word Excel PowerPoint)
- Valid Drivers License in good standing and proof of current automobile insurance required.
- Experience with outreach community development building relationships with key stakeholders.
- Knowledge of NJ a must and Bergen County NJ preferable.
- Project management experience is preferred at least 2years.
- Certified Associated of Project Management (CAPM) Project Management Professional (PMP) SixSigma certification is preferred.
Additional Information :
Starting Salary Range: $80000 $90000/ annually
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demanddriven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Fulltime