Conference and Event Manager
Conference and Event Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hotel:
Charleston Embassy Suites300 Court StreetCharleston WV 25301Conference and Event ManagerFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Primary Purpose:
As the Conference and Event Manager youll be the bridge between clients and the hotel operations team ensuring seamless event execution optimizing revenues and uncovering upsell opportunities.
Responsibilities:
- Client Liaison:Communicate with clients to prepare and finalize event documents.
- Banquet Coordination:Distribute Banquet Event Orders (BEOs) on time.
- Upselling:Present upgrade opportunities and manage agreements and deposits.
- Event Management:Partner with hotel staff for preand postevent meetings ensuring client satisfaction.
- Room Management:Monitor guest room allocations and optimize revenue opportunities.
- Payment Management:Oversee client payments from deposits to final bills.
- Documentation:Use Hotel Sales & Catering software to document interactions and attach vital documents.
- Client Engagement:Coordinate tours and meetings and be present during key event moments.
- Sales Support:Collaborate with the Director of Events and Sales & Marketing in sales activities.
- Revenue Verification:Audit banquet checks for accurate revenue posting.
- Billing Oversight:Review bills postevent for timely and accurate billing.
- Commission Management:Process commission payments and award loyalty points.
- Meeting Participation:Engage in various meetings to discuss group specifics.
- Other Duties:Perform any other tasks required to fulfill the role.
Qualifications:
- Experience:Minimum two years in Conference & Event servicing or hotel Event Services Banquet or Group Sales.
- Education:High school diploma or equivalent; Bachelors degree preferred.
- Certification:Certified Meeting Professional (CMP) preferred.
- Technology:Proficient in Microsoft Office; experience with industryspecific sales and catering programs preferred.
- Travel:Less than 20% travel; valid drivers license required.
- Physical:Up to 8 hours sitting at a desk and computer work.
- Skills:Excellent written and oral communication skills.
Competencies:
- Organizational Agility:Understands organizational workings and cultures.
- Negotiating:Skilled in negotiating with internal and external groups.
- Customer Focus:Dedicated to meeting customer expectations and building trust.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
Manager
Employment Type
Full-Time
